All Research

Secure Your Fintech Integrations Using Advanced API Gateways and Configurations – Phases 1-4

Secure your fintech APIs by maturing your API gateway configuration and transactions.

API Gateway Maturity Assessment Tool

Use the API Gateway Maturity Assessment Tool to determine the current state of your API gateway configuration.

Dialpad Expands Into Autonomous CX With Agentic AI Platform Launch

Dialpad has launched an agentic AI platform, extending its unified communications capabilities into autonomous AI operations for customer experience. Dialpad’s phased...

Zendesk AI Summit Introduces Resolution Platform and Voice AI Agents

Zendesk’s virtual AI Summit introduced the Resolution Platform, next-generation Voice AI Agents (entering early access in January 2026), and new AI-driven modules developed...

Threat Landscape Briefing – September 2025

This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, and hacktivists campaigns, data breaches, control strategies and exposure...

Map Your Business Architecture Workbook

An Excel-based tool designed to help you document the results of your activities.

Common Reference Architecture Model

A practical starting point for building your capability map.

The Future of the CIO: Jordi Damià, CEO of Grupo Setesca, to Speak at Info-Tech LIVE 2025 in Barcelona

Info-Tech Research Group has announced Jordi Damià, CEO of Grupo Setesca and Professor of Strategic Management, as a featured speaker for Info-Tech LIVE 2025 in Barcelona....

Map Your Business Architecture – Phases 1-3

An accessible, step-by-step approach to your business architecture journey.

Map Your Business Architecture

This blueprint takes a practical, accessible approach to building a business capability map, linking it to value streams, and prioritizing the right initiatives to deliver...
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