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eDiscovery Process Communication Plan TemplateThis communication plan template provides a structure for managing ongoing communications between stakeholders over the course of the project. |
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IT Strategy Case Study of a Mid-Sized Health Care OrganizationPerformance and ability to support future growth were being challenged by an increasingly complex healthcare market and ever-tightening budgets. IT needed to chart a new... |
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IT Strategy Case Study of a Large Manufacturing CompanyIncreasing business complexity has been driven by both organic growth and acquisitions. IT had to align its people, projects, and resources with the Company's innovative... |
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Portfolio Management Case Study for Mid-Sized Education OrganizationA leading University making the transition toward becoming a Research Institution had a consistent record of growth which created a supply and demand imbalance between... |
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Portfolio Management SOP for Retail CompanyFueled by growth, IT faced some large strategic issues and did not have the time to spend on operational initiatives. The organization needed to build a process that looked... |
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Service Desk SOP for an Energy CompanyWith a new service desk tool coming in the following week, the organization wanted to formalize their service desk processes to ensure all requirements were met, and create... |
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Service Desk SOP for a Public Sector OrganizationIncreasing staff and an organizational need to improve the maturity of the service desk meant IT had to rebuild its service desk to ensure all requests were handled... |
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DRP Workshop Summary for a Mid-Sized Insurance CompanyThe existing Business Continuity Plan lacked the specific details of a step-by-step incident response plan, and failed to account for all potential disaster scenarios. IT... |
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Right-Sizing DRP Case Study of a State Government AgencyIncreasing complexity within the environment, with competing priorities within the organization, made it challenging to create an actionable DRP or even to know where to... |
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Cloud Strategy Case Study of a State Department Federal Credit UnionSince 1935, State Department Federal Credit Union (SDFCU) remains committed to serving its 68,000+ members worldwide. SDFCU needed IT to provide value-added services for... |
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