Templates & Policies

Performance Management Facilitation Guide

Use this customizable guide to facilitate manager training in performance management.

Communicate Effectively Facilitation Guide

Use this customizable guide to facilitate manager training in effective communication.

Accessibility Business Case Template

A clear, concise, and compelling business case template to communicate the criticality of accessibility.

AI Strategy Presentation Exemplar

Use this template to develop an IT-led, business-aligned AI strategy for your organization.

Student Privacy Notice

A best-of-breed template to help education institutions to build a clear, concise, and compelling privacy notice.

SaaS Incident Response Workflows

Use these examples to guide your efforts to create cloud incident response workflows.

Cloud Services Resilience Summary

Summarize cloud services risk, risk mitigation options, and incident response for senior leadership.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.

Configuration Management Standard Operation Procedures

Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.

Configuration Management Policy

Use this template to build a policy for the configuration management program.
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