Templates & Policies

AML Solution RFP Template

Develop an RFP that is aligned with program-specific AML requirements.

Enterprise Service Management Executive Buy-in Presentation Template

This template will help you create an executive buy-in presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.

Enterprise Service Management General Communications Presentation Template

This template will help you create a general communications presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.

Enterprise Service Management Customer Journey Map Template

This template will help you create customer personas and customer journey maps for your prioritized services.

Stay Interview Guide

Use this guide to help managers conduct conversations with employees to gain insights into their level of engagement, satisfaction with job responsibilities, and intent to...

Employee Value Proposition (EVP) Interview Guide

Employee value proposition interviews are a useful way to gather employee sentiment in an efficient and direct manner to supplement the focus group and executive data.

Employee Value Proposition (EVP) Internal Scorecard Handout

To create a compelling EVP and employer brand, in addition to promoting recruitment and retention, it is critical to use data from multiple stakeholders in the organization...

IT Operations Center Stakeholder Buy-In Presentation

Complete this template to show the value of the Operations Center project to business stakeholders.

IT Operations Center RACI Charts Template

Use this template to define accountability for IT operations processes and tasks.

Data Protection Officer Job Description Template

Use this template to outline your requirements for a data protection officer, in compliance with the GDPR.

AML Solution RFP Template Develop an RFP that is aligned with program-specific AML requirements.
Enterprise Service Management Executive Buy-in Presentation Template This template will help you create an executive buy-in presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.
Enterprise Service Management General Communications Presentation Template This template will help you create a general communications presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.
Enterprise Service Management Customer Journey Map Template This template will help you create customer personas and customer journey maps for your prioritized services.
Stay Interview Guide Use this guide to help managers conduct conversations with employees to gain insights into their level of engagement, satisfaction with job responsibilities, and intent to...
Employee Value Proposition (EVP) Interview Guide Employee value proposition interviews are a useful way to gather employee sentiment in an efficient and direct manner to supplement the focus group and executive data.
Employee Value Proposition (EVP) Internal Scorecard Handout To create a compelling EVP and employer brand, in addition to promoting recruitment and retention, it is critical to use data from multiple stakeholders in the organization...
IT Operations Center Stakeholder Buy-In Presentation Complete this template to show the value of the Operations Center project to business stakeholders.
IT Operations Center RACI Charts Template Use this template to define accountability for IT operations processes and tasks.
Data Protection Officer Job Description Template Use this template to outline your requirements for a data protection officer, in compliance with the GDPR.

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