Templates & Policies

Enterprise Service Management Customer Journey Map Template

This template will help you create customer personas and customer journey maps for your prioritized services.

DevSecOps Implementation Strategy Template

This template is designed to be used to develop a DevSecOps implementation strategy.

Stay Interview Guide

Use this guide to help managers conduct conversations with employees to gain insights into their level of engagement, satisfaction with job responsibilities, and intent to...

Employee Value Proposition (EVP) Interview Guide

Employee value proposition interviews are a useful way to gather employee sentiment in an efficient and direct manner to supplement the focus group and executive data.

Employee Value Proposition (EVP) Internal Scorecard Handout

To create a compelling EVP and employer brand, in addition to promoting recruitment and retention, it is critical to use data from multiple stakeholders in the organization...

IT Operations Center Stakeholder Buy-In Presentation

Complete this template to show the value of the Operations Center project to business stakeholders.

IT Operations Center RACI Charts Template

Use this template to define accountability for IT operations processes and tasks.

Data Protection Officer Job Description Template

Use this template to outline your requirements for a data protection officer, in compliance with the GDPR.

Data Retention Policy Template

Use this template to set the foundational requirements of data retention within the organization.

Privacy Notice Template – External Facing

Use this external-facing template to customize a privacy notice that provides users with a comprehensive understanding of how you process their personal data, why, and how...
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