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Leverage this template to create a communication tool after implementing your Infra & Ops metrics program, and use it when meeting with the CEO, CIO, and business leads.
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An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if available),...
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Document your process for right-sizing.
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Document your cloud cost management policies.
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Define cloud cost management terms.
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Document cost factors by cloud service.
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Document your workflow for purchasing commitment discounts.
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Document owners, timelines, and next steps to improve your cloud cost management capabilities.
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The root cause of many failed implementations of shared services model is a lack of alignment created between upper management and the staff supporting the project itself....
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When implementing a shared services model, it is integral to ensure that all stakeholders involved in the process are on board with the project. All objectives, benefits,...
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