End-User Computing
Topics
Types of Content
Modernize Communications and Collaboration InfrastructureOrganizations are losing productivity from managing the limitations of yesterday’s technology. The business is changing and the current communications solution no longer... |
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Modernize Communications and Collaboration Infrastructure – Executive BriefRead this Executive Brief to understand why your team should make the case to modernize your communications and collaboration infrastructure. |
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Modernize Communications and Collaboration Infrastructure – Phases 1-3This storyboard will help you assess existing communications and collaboration infrastructure and build the plan to modernize. |
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Modernize Communications and Collaboration Infrastructure – Phase 1: Assess Communications InfrastructureThis phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will take you through a notional assessment of your environment. You will validate... |
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Communications Infrastructure Roadmap ToolThis semi-populated tool will help you throughout your infrastructure assessment and roadmap building. This tool produces a report on technical debt, prioritized upgrades,... |
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Team Skills Inventory ToolUse this tool to document and track the core skills, personas, and development opportunities available to each team member as you go through the process of modernizing... |
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MACD Workflow Mapping TemplateThis template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an... |
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Modernize Communications and Collaboration Infrastructure – Phase 2: Define the Target StateThis phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and... |
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IP Telephony and UC End-User Survey QuestionsThis tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified... |
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Communications TCO-ROI Comparison CalculatorUse this TCO and ROI calculator to compare costs and benefits when comparing UC solutions and modernization options. |
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