End-User Computing
Topics
Types of Content
Modernize Communications and Collaboration Infrastructure – Phases 1-3This storyboard will help you assess existing communications and collaboration infrastructure and build the plan to modernize. |
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Modernize Communications and Collaboration Infrastructure – Phase 1: Assess Communications InfrastructureThis phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will take you through a notional assessment of your environment. You will validate... |
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Communications Infrastructure Roadmap ToolThis semi-populated tool will help you throughout your infrastructure assessment and roadmap building. This tool produces a report on technical debt, prioritized upgrades,... |
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Team Skills Inventory ToolUse this tool to document and track the core skills, personas, and development opportunities available to each team member as you go through the process of modernizing... |
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MACD Workflow Mapping TemplateThis template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an... |
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Modernize Communications and Collaboration Infrastructure – Phase 2: Define the Target StateThis phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and... |
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IP Telephony and UC End-User Survey QuestionsThis tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified... |
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Communications TCO-ROI Comparison CalculatorUse this TCO and ROI calculator to compare costs and benefits when comparing UC solutions and modernization options. |
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Modernize Communications and Collaboration Infrastructure – Phase 3: Advance the ProjectThis phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you draft an RFP for a UC solution and gain project approval through the... |
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Unified Communications Solution RFP TemplateUse this template to issue a Request for Proposal (RFP) for a unified communications solution. |
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