Avaya Enhances Capabilities for Avaya Spaces

Avaya has enhanced the capabilities of its cloud meeting and team collaboration app, Avaya Spaces.

Avaya Pairs AI Technology With Its CCaaS via Afiniti Partnership

Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya’s contact center as a service...

Cisco Announces New Hardware Webex Room USB

In this third brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new hardware Webex Room USB.

Cisco Announces Webex Assistant for Meetings

In this first brief of four on Cisco’s January launch of upcoming collaboration solutions for 2020, I look at Cisco’s cognitive collaboration offering: Webex Assistant for...

Cisco Expands Data Residency Policies for Webex Teams

In this second brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s expansion of its data residency policies for Webex Teams.

Slack Strikes Back by Landing IBM as Top Customer

Slack has just landed IBM as its largest customer with over 350,000 users. This announcement demonstrates that Slack is not going to take the onslaught by Microsoft’s Teams...

Coronavirus Lockdown in China Leads to Surge in Web Conferencing Demand

Fears about the spread of coronavirus have caused most of China to stay home since the end of the Lunar New Year holiday, and web conferencing is playing a critical role in...

2020 Infrastructure Priorities Report

Infrastructure leaders are busy. They almost always have more to do than they have time to do, making prioritization a core competency. Info-Tech’s 2020 Infrastructure...

2020 Infrastructure Priorities Report – Executive Brief

Info-Tech’s 2020 Infrastructure Priorities Report explores five initiatives that IT infrastructure practitioners are prioritizing for 2020.

2020 Infrastructure Priorities Report Storyboard

Info-Tech’s 2020 Infrastructure Priorities Report explores five initiatives that IT infrastructure practitioners are prioritizing for 2020.
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