End-User Computing Applications
Topics
Types of Content
Avaya Announces New Contact Center as a Service Platform, IX-CCAvaya has announced its next generation Contact Center as a Service (CCaaS) platform titled “IX-CC,” marking the company’s move toward a cloud-based subscription program. |
|
Zendesk Data Breach – How Am I Affected?Zendesk experienced a data breach of 10,000 accounts. Users of Zendesk Support and Zendesk Chat whose accounts were activated prior to November 1, 2016, were affected. |
|
Cisco’s Shares Fall Nearly 16% in AugustCisco’s shares fell nearly 16% in August. However, the broader context is that Cisco’s poor stock performance might be due to external circumstances. |
|
Slack and Zoom Increasing in Popularity With Office 365-Subscribed OrganizationsA new Otka report found that both Slack and Zoom are increasing in popularity with organizations who have Office 365 licenses, despite their having access to Microsoft Teams. |
|
Qubie 2.0 Released for Microsoft TeamsQuestback has released their Qubie 2.0 team performance app for Microsoft Teams. |
|
Avaya Releases New Firmware to Resolve Vulnerability in VoIP PhonesAvaya’s newly released firmware addresses a vulnerability that has survived for 10 years in VoIP phone models configured with H.323 signaling. |
|
Veeam Still Running Strong in the Enterprise and Cloud Backup MarketsVeeam is still running strong in the enterprise and cloud backup markets two business quarters into its 2019 fiscal year. Veeam has announced its second quarter results and... |
|
Monday.com Raises $150 MillionMonday.com raises $150 million in a series D funding round, and is now valued at $1.9 billion in the team collaboration marketplace. |
|
Microsoft Retiring Skype for Business Online in 2021Microsoft has announced that Skype for Business Online will be retired on July 31, 2021. |
|
Interview: Josh Lee, CEO of SwitIn this note, I interview CEO Josh Lee of Swit. Areas covered include: why Swit fills a gap in the marketplace, Swit’s competitive advantages, Swit’s security governance,... |
|