Professional & Technology Services - Storyboard

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The Future of the Technology Service Provider Industry Storyboard Learn about four trends that are shaping future business opportunities in the technology service provider industry.
Buyers Guide for Professional Services Automation Use this buyer's guide to demystify the complex PSA software market, understand more quickly which platforms are appropriate for you, and get a first look at what's coming...
Technology Service Provider Industry Business Reference Architecture Guide Use this guide to learn how to develop a custom business capability map and reference architecture for your technology service provider firm.
Catalog Your IT Consulting and Managed Services Storyboard This guide walks you through the steps needed to catalog consulting engagements and managed services offered by your IT business.
Meaningful KPIs in IT Consulting and Managed Services Storyboard A guide containing a framework for aligning KPIs to goals within this business, along with some insightful KPIs to measure in each area.
Standardize the Service Desk of Managed Service Providers Storyboard Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk enables...
Marketing Management Suite Software Selection Guide Storyboard Streamline your organizational approach to the selection of a right-sized marketing management suite (MMS) platform.
Build a Cybersecurity Services Offering Storyboard This storyboard explains the methodology for creating complete, well-scoped, standardized cybersecurity service offerings that align to a well-known cybersecurity control...
Improve Incident and Problem Management of MSPs Storyboard Leverage this storyboard to improve your technology service/MSPs' incident and problem management that resolves incidents efficiently and effectively, delivering better...
Deliver a Cloud Strategy Storyboard As more businesses adopt digital transformation, organizations are taking a cloud-first approach and spending more on cloud solutions and services. These businesses need...

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