From Digital Maturity to AI Value: An Interview With Zoho’s Ram Ramamoorthy

At ZohoDay26, Info-Tech’s John Annand sat down with Ramprakash “Ram” Ramamoorthy (Director of AI Research at Zoho). Over a wide-ranging conversation, John and Ram discussed...

Define Your Industry-Specific Transformation Through Capability Mapping – Phases 1-3

Use this approach to help you identify business challenges, map solutions through capabilities, and build a focused transformation plan for real results.

Define Your Industry-Specific Transformation Through Capability Mapping

This approach to business architecture provides a structured, evidence-based method for diagnosing organizational challenges, mapping processes and technologies, and...
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Transformation Mapping Workbook

Use this workbook to map capabilities to processes and relevant use case inputs to technologies.

Use Case Selection Tool

Use this tool to select your key problem to guide your use case of focus.

Define Your Industry-Specific Transformation Executive Presentation Template

Use this template to create a presentation to gain buy-in from executives on your initiatives.

Why Cisco, Why Now: How Cisco’s RSAC 2026 Strategy Reframes Agentic AI Risk for CISOs

At RSAC 2026, Cisco positioned agentic AI security as a governance and operations problem, not a model problem. For CISOs weighing whether to greenlight agent pilots,...

Conga Acquires PROS as Part of Rebrand and Expanded Commerce Coverage

Big change is at hand for CPQ vendors Conga and PROS, as the former acquired the latter in early 2026. Catering to different markets, the two products will remain distinct...

Modernize Manufacturing Operations Using High-Impact AI Use Cases

Despite soaring investment, most manufacturers still struggle to translate AI pilots into enterprise-scale gains. What separates the leaders from the laggards is not access...
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Modernize Manufacturing Operations Using High-Impact AI Use Cases – Phases 1-4

This research turns uncertainty into action, helping executives cut through marketing noise, prioritize the right use cases, and transform AI from innovation theater into...
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