COVID-19 Crisis Mitigation Tactics for Hotels

As various segments of the tourism industry shut down, prepare to close, or experience a rapid decrease in guest occupation, know that this will not last. Historical cycles...

In the ER, Every Mouse Click Matters

In the ER, access to data is of, literally, critical importance. Cross-system data integration and hands-free interfaces are effective but must be balanced with information...

Amazon Is Offering Its Cashierless Store Technology to Other Retailers

Amazon is offering its cashierless store technology to other retailers. The technology known as “Just Walk Out” eliminates checkout lines, offering an “effortless” shopping...

Will AI Create the Coronavirus Vaccine?

As the COVID-19 pandemic is shutting down whole countries, a few of you may be wondering whether AI can help create a vaccine for the virus responsible. After all, AI is...

Coronavirus: Long-Term Business Sustainability in the Gaming and Hospitality Industry

As the COVID-19 coronavirus continues to spread, it’s having a particularly negative impact on the hospitality and gaming segments of the tourism industry. While operators...

Collaborating During COVID-19: A How-To

In this note, I outline some general best practices to maintain effective collaboration during the COVID-19 outbreak – from collaborating in the office to working remotely.

New Additions to Cisco’s Webex Contact Center Portfolio

In this fourth brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new additions for its Webex Contact Center portfolio.

Cisco Announces New Hardware Webex Room USB

In this third brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new hardware Webex Room USB.

Cisco Announces Webex Assistant for Meetings

In this first brief of four on Cisco’s January launch of upcoming collaboration solutions for 2020, I look at Cisco’s cognitive collaboration offering: Webex Assistant for...

Cisco Expands Data Residency Policies for Webex Teams

In this second brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s expansion of its data residency policies for Webex Teams.

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