From Digital Maturity to AI Value: An Interview With Zoho’s Ram Ramamoorthy

At ZohoDay26, Info-Tech’s John Annand sat down with Ramprakash “Ram” Ramamoorthy (Director of AI Research at Zoho). Over a wide-ranging conversation, John and Ram discussed...

Define Your Industry-Specific Transformation Through Capability Mapping

This approach to business architecture provides a structured, evidence-based method for diagnosing organizational challenges, mapping processes and technologies, and...
  • guided implementation icon

Transformation Mapping Workbook

Use this workbook to map capabilities to processes and relevant use case inputs to technologies.

Use Case Selection Tool

Use this tool to select your key problem to guide your use case of focus.

Define Your Industry-Specific Transformation Executive Presentation Template

Use this template to create a presentation to gain buy-in from executives on your initiatives.

Define Your Industry-Specific Transformation Through Capability Mapping – Phases 1-3

Use this approach to help you identify business challenges, map solutions through capabilities, and build a focused transformation plan for real results.

Why Cisco, Why Now: How Cisco’s RSAC 2026 Strategy Reframes Agentic AI Risk for CISOs

At RSAC 2026, Cisco positioned agentic AI security as a governance and operations problem, not a model problem. For CISOs weighing whether to greenlight agent pilots,...

Conga Acquires PROS as Part of Rebrand and Expanded Commerce Coverage

Big change is at hand for CPQ vendors Conga and PROS, as the former acquired the latter in early 2026. Catering to different markets, the two products will remain distinct...

ManageEngine Is Quietly Rebuilding the Enterprise IT Control Plane

Rajesh Ganeshan didn’t walk on stage at the recent ZohoDay (February 2026) to announce a new product or declare a category shift. He spent the time doing something more...

Zoho Announces Major Updates to Billing and Spend Solutions for the Enterprise

In an analyst briefing, Zoho provided updates to Zia's capabilities for finance use cases. Specifically, Zoho emphasized reconciliation, reporting, and proactive insights,...
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
GET HELP
Contact Us