Manage Business Relationships - Blueprints

Take Control of IT’s Narrative

Organizations are increasingly dependent on IT for success, putting the spotlight on IT and the CIO like never before. Yet, outdated perceptions of IT as a cost center or...
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Elevate IT Satisfaction by Strengthening Stakeholder Relationships

Relationships drive IT satisfaction more than you might initially realize. Indeed, relationship satisfaction is so highly correlated with overall satisfaction with IT, that...
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From Silos to Synergy: Create Marketing and IT Alignment

CTOs and CMOs can use this research to break down IT and marketing silos and ensure the departments are working toward common goals. Strategically aligned IT and marketing...
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Effective IT Communications

Never start your communications from a blank page. Leverage the tools and resources available on this Communications Research Center to support any IT communication....

Communicate Any IT Initiative

The purpose of this blueprint is to support any IT employee planning, composing, and delivering IT communications to audiences up, down, and across your organization in an...

Embed Business Relationship Management in IT

At the cornerstone of IT-business relationships is trust and the establishment of business value. Without trust, you won’t be believed, and without value, you won’t be...
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Master the Art of Stakeholder Management in Small Enterprise Environments

Stakeholder management is something everyone does, but unfortunately few people actually do well. Taking the time to properly identify critical stakeholders and...
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