Strategy & Governance - Storyboard

Establish a Foresight Capability – Phase 1: Signal Gathering

A signal of change will typically be some sort of event or observed behavior that indicates a divergence from the status quo. This phase will help you develop a better...

Establish a Foresight Capability – Phase 2: Trends and Drivers

Trends are observed, recorded, and named patterns in data, whether qualitative or quantitative. Trends, in the context of strategic foresight, are considered to be clusters...

Establish a Foresight Capability – Phase 3: Scenario Building

Scenario-based planning has long been used in situations of high risk and uncertainty, making it useful for the current business-technology landscape. This phase will help...

Establish a Foresight Capability – Phase 4: Idea Selection

Apply the wind tunneling technique to assess the various strategic initiatives and determine which are most likely to succeed in the face of uncertainty.

Create an IT View of the Service Catalog – Phases 1-4

This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.

Create an IT View of the Service Catalog – Phase 1: Launch the Project

This phase of the blueprint will help you get a solid start to the project. Get buy-in from key stakeholders, create a communication plan, and identify metrics to measure...

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 3: Identify Underpinning Services

This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with documenting...

Implement an IT Chargeback System – Phases 1-4

This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.
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