Apply Design Thinking to Build Empathy With the Business – Phase 1: Research

This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...

Apply Design Thinking to Build Empathy With the Business – Phases 1-2

This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.

Apply Design Thinking to Build Empathy With the Business – Executive Brief

Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.

Apply Design Thinking to Build Empathy With the Business

IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
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PPM Strategic Plan Template

This template will help you compose a comprehensive PPM strategy. It includes an executive brief to establish the need for PPM, a plan for process improvement, and an...

PPM Strategy Development Tool

This tool will help you assess your current and target PPM capability levels, explore tool options, and analyze costs and benefits.

Business Value Executive Presentation Template

Present the changes to the benefits realization process to key stakeholders.

Feedback Consolidation Tool

This tool is an organizer to track the responses you receive, and a presentation tool should a meeting be needed, and contains three parts: Email Feedback on Value...

Value Statement Email Communication Template

This template can be used alongside the activities in the Maximize Business Value blueprint to set up meetings, send the business value statement, and send follow-up emails.

Business Value Statement Template

This template can be used to document your organization's business value drivers, along with the mission and vision of the organization.
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