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Establish a Communication and Collaboration System Strategy – Phases 1-3 This storyboard will help you improve your approach to collaboration services.
Service Management Program Initiation Plan Use this template to document your service management initiation and governance plan.
Initiate Your Service Management Program – Executive Brief Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.
Initiate Your Service Management Program Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
Initiate Your Service Management Program – Storyboard Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
Manage an IT Budget – Phase 3: Control Leverage control mechanisms to manage variances in your budget.
Manage an IT Budget – Phase 2: Track Track your planned budget against actual expenditures to catch areas of overspending and underspending in a timely manner.
Manage Your IT Budget Tool This tool will provide you with a template to document and track your planned budget, actual expenditures, and variances.
Manage an IT Budget – Phase 1: Document Create a streamlined documentation process that also considers the elements of people and technology.
Manage an IT Budget – Phases 1-3 IT organizations need a reliable budget management process to keep on track and come in on budget at the end of the fiscal year.

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