Process Mapping Guide

Use this step-by-step guide to understand the best practices surrounding process mapping.

Process Interview Template

Use this template as a guide for conducting interviews regarding the viability of processes within your organization.

Business Process Automation Playbook

Use this template to define the guide for your process automation.

Build a Winning Business Process Automation Playbook – Phases 1-3

This blueprint helps you develop a repeatable approach to understand your process challenges and to optimize and automate strategic business processes.

Build a Winning Business Process Automation Playbook

Automation is not the silver-bullet solution to your workforce productivity challenges. Optimization and automation must be used together to remove root-cause...
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Buyer Persona and Journey Summary Template

This template accompanies the Create a Buyer Persona and Journey blueprint and is used to cut and paste findings from the Buyer Persona Creation Template and/or the Buyer...

Buyer Persona and Journey Interview Guide and Data Capture Tool

This tool accompanies the Create a Buyer Persona and Journey blueprint and is used to make it easy and fast to get started interviewing customers and prospects to capture...

Buyer Persona Creation Template

This template accompanies the Create a Buyer Persona and Journey blueprint and is used to run a buyer persona attribute capture session with colleagues.

Create a Buyer Persona and Journey – Phases 1-3

Use this blueprint and supporting tools to interview customers and prospects and deepen your organization's understanding of buyer personas and journey to increase product...

Create a Buyer Persona and Journey – Executive Brief

Our Executive Brief helps marketers, executives, product teams, and sales see buyer personas and journey mapping as critical to their success and provides a step-by-step...
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