|
This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
|
|
|
This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning, prioritizing,...
|
|
|
This tool accompanies Get the Most Out of Your SAP blueprint and is used to document and assist with this process.
|
|
|
This tool accompanies Get the Most out of Workday blueprint and is used to document and assist with this process.
|
|
|
Use this tool to define applications and capabilities around ERP. This will be used to conduct an Application Portfolio Assessment (APA) for your ERP.
|
|
|
This workbook is designed to capture the results of your exercises from the Define a Release Management Process to Deliver Lasting Value blueprint.
|
|
|
Agile Readiness Survey template (Excel of Microsoft Forms, available in English and French.)
|
|
|
Consolidate Agile Readiness Assessment survey responses by team/role and produce your heatmap for analysis.
|
|
|
This tool accompanies the Create a Buyer Persona and Journey blueprint and is used to make it easy and fast to get started interviewing customers and prospects to capture...
|
|
|
Use this tool to record the work done in the blueprint activities.
|
|
