Applications - Blueprints
Topics
Drive Customer Convenience by Enabling Text-Based Customer SupportThis blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support. |
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Master Contract Review and Negotiation for Software AgreementsReview your software contracts to leverage your unique position during negotiations and find substantial cost savings. |
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Negotiate SaaS Agreements That Are Built to LastReview your SaaS contracts to leverage your unique position during negotiations and find substantial cost savings. |
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Optimize Applications Release ManagementSoftware delivery teams must enable the organization to react to market needs and competitive changes in order to improve the business’ bottom line. Instill the proper... |
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Reduce Time to Consensus With an Accelerated Business CaseBuild a compelling business case for the procurement of an enterprise application that demonstrates the drivers for decision making in your organization, provides decision... |
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Build a Strong Technology Foundation for Customer Experience ManagementThis blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing... |
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Prepare and Defend Against a Software AuditSoftware licensing audits can cause significant business disruption and failure to be in compliance will result in punitive fines. Build a strategy for the moment a vendor... |
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Maximize the Benefits from Enterprise Applications with a Center of ExcellenceOrganizations make large investments towards enterprise applications to enable and support business growth but are not fully leveraging their investment. They face... |
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Take an Educated Approach to Developing an LMS StrategyBuild an LMS strategy based on corporate objectives and L&D goals by considering the four pillars of LMS: content, people, process, and technology. |
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Drive Real Business Value With an HRIS StrategyOrganizations are realizing that attracting the best talent and unlocking their human capital potential begins the moment HR is a strategic business partner. Through the... |
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