Enterprise Applications - Blueprints | Info-Tech Research Group

Create a Buyer Persona and Journey

Software companies without deep buyer understanding will miss the mark in product-market fit, lead gen engine effectiveness, sales-buyer relationship building, and customer...

Build an ERP Strategy and Roadmap

Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without a foundation and...

Select an ERP Implementation Partner

Enterprise applications implementations are complex, and their success is critical to business operations. Selecting the right software implementation partner is as...

Get the Most Out of Your HRMS

In today’s connected world continuous optimization of HRMS, HRIS, and HCM is key to enabling your digital strategy. Human resource management systems (HRMS) enable and...

Get the Most Out of Your CRM

A CRM system is a critical component to deliver services to customers. It is essential to the organization; therefore, the usage of the CRM needs to be maximized. In...

Get the Most Out of Your ERP

An enterprise resource planning (ERP) system is one of the most expensive software purchases a company will make. It is essential to the organization and therefore usage of...

Build a Chatbot Proof of Concept

Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...

Adapt Your Customer Experience Strategy to Successfully Weather COVID-19

COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However, IT...

2020 Applications Priorities Report

Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...

Drive Customer Convenience by Enabling Text-Based Customer Support

This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.

Create a Buyer Persona and Journey Software companies without deep buyer understanding will miss the mark in product-market fit, lead gen engine effectiveness, sales-buyer relationship building, and customer...
Build an ERP Strategy and Roadmap Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without a foundation and...
Select an ERP Implementation Partner Enterprise applications implementations are complex, and their success is critical to business operations. Selecting the right software implementation partner is as...
Get the Most Out of Your HRMS In today’s connected world continuous optimization of HRMS, HRIS, and HCM is key to enabling your digital strategy. Human resource management systems (HRMS) enable and...
Get the Most Out of Your CRM A CRM system is a critical component to deliver services to customers. It is essential to the organization; therefore, the usage of the CRM needs to be maximized. In...
Get the Most Out of Your ERP An enterprise resource planning (ERP) system is one of the most expensive software purchases a company will make. It is essential to the organization and therefore usage of...
Build a Chatbot Proof of Concept Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
Adapt Your Customer Experience Strategy to Successfully Weather COVID-19 COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However, IT...
2020 Applications Priorities Report Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...
Drive Customer Convenience by Enabling Text-Based Customer Support This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.

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