Zoomtopia 2025: Zoom Bets on Agentic AI to Redefine Workplace and CX

Zoomtopia 2025 signals that Zoom is “all in” on agentic AI. For CIOs, the opportunity to leverage a singular AI platform for enterprise productivity and front office...

Verint Engage 2025 Showcases New CX Workflow Automations Amid Thoma Bravo Acquisition

At its Engage 2025 conference, Verint (NASDAQ: VRNT) emphasized a consistent theme: Customer experience (CX) workflows can be automated to deliver outcomes that are...

It's the Agentic Era for Creatio CRM

Creatio’s mission is to simplify enterprise workflows, democratize innovation with no-code tools, and embed AI natively across the full customer lifecycle.

Zoho and NVIDIA Join Forces to Enhance AI With Tailored, Efficient Models

Zoho Corporation has announced a strategic partnership with NVIDIA to leverage the NVIDIA AI accelerated computing platform, including NVIDIA NeMo, for the development and...

Custom Vendor Landscape: Loyalty Management Software

Loyalty Management software enables organizations to identify (potential) repeat customers, set up and run loyalty programs, and send rewards or incentives to drive...

Custom Vendor Landscape: Legal Practice Management Systems

Legal practice management software is a platform of capabilities for enabling in-house legal teams and law firms to manage client relations. Core features include case...

Custom Vendor Landscape: Client Portal Solution

The client portals come in three major types: B2B E-commerce platforms, B2B customer portals, and B2B partner portals.

Custom Vendor Landscape: CRM for Higher Education – Admissions

CRM solutions for higher education provide the ability to track the student experience from end-to-end. These platforms also typically provide augmented capabilities for...

Custom Vendor Landscape: Subscription Management Solution

Subscription management solution offers the ability to manage customers' subscriptions and provide support throughout their lifecycle.

EAS Readiness Assessment Checklist

Use Info-Tech’s EAS Readiness Assessment Checklist to determine if you have a sufficient EAS foundation and strategy in place to ensure selection and implementation success.
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