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AI Solution Summary: Microsoft 365 Copilot This report examines the capabilities of Microsoft 365 Copilot, providing a detailed analysis of its use cases, ROI potential, adoption considerations, and positioning...
Google Introduces Web Guide – Does This Foretell Google Search’s Future? Google announced a new view of Google Search called Web Guide on July 24, 2025, that is available for Google users who have opted into Google Search Labs. Google Search...
Informatica Case Study: AI for Data Management How AI is used to improve data management.
LoyJoy Case Study: How AI Enhances Customer Engagement Using Chatbots How AI enhances customer engagement using chatbots.
AI Solution Summary: Salesforce Report Learn more about Salesforce’s AI-enhanced CRM solution.
Sociabble Case Study: AI for Employee Engagement and Communications How AI is used in to improve employee engagement and communications.
Creatio Case Study: AI for No-Flow CRM and Workflow Automation How AI is used in no-code CRM and workflow automation.
Zoho Case Study: AI for Lead Generation How Zia is used to enhance lead generation within Zoho CRM
Google AI Mode Has Serious Website Implications Google’s AI Mode is a wake-up call for websites that have not followed best practices for structured data.
ODOSCOPE Case Study: AI for Customer Experience and Engagement Odoscope: How AI Is Used in Customer Experience and Engagement