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Zoho Vault Logo
Zoho Vault Logo
Zoho Corporation

Zoho Vault

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zoho Vault
8.2 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
11% Neutral
89% Positive

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 85

Password Generator

88

Credential Management

88

Work and Personal

87

Vault for Each User

87

Multi-Factor Authentication (MFA)

87

Access From Multiple Devices

86

End User Self Serve

86

Encryption and Decryption

86

Team Management

83

Autosave and Autofill

82

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Data Integration

83

Ease of Implementation

83

Quality of Features

82

Ease of Customization

81

Vendor Support

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Availability and Quality of Training

75

Zoho Vault Reviews

N A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Effortless Password Management Across Every Device

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

It was difficult for me to transition from the Apple environment to Windows and Android until I discovered Zoho Vault. With its smooth syncing, dependable autofill, and genuine cross-platform support, it saved me a ton of time. Easy, effective, and just what I needed!

What is your favorite aspect of this product?

Effortless Password Management Across Every Device

What do you dislike most about this product?

Bit clunky or less polished compared to some premium competitors

What recommendations would you give to someone considering this product?

Go for it if you need truly cross-platform password management — it works smoothly on Windows, Android, macOS, and iOS

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Leon B.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

we have all passwords under control at work

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

I had tried password managers like LastPass and 1Password before, and although they fulfill the basic function, what makes the difference in Zoho Vault is that it is designed for teams and companies. It is not limited to saving passwords; it allows you to define roles and permissions, control who can see what and generate an audit trail to know who accessed certain information. In collaborative environments this makes a big difference because it is not only about storing passwords, but also about managing them in a professional way.

What is your favorite aspect of this product?

In my team we always had the same problem: too many passwords for different tools and nobody remembered which was the latest version or who had changed the password. Since we implemented Zoho Vault, that tension disappeared. We can share accesses securely, without having to send passwords via WhatsApp or emails. Also, the autocomplete option in browsers has made us much more agile, especially when we have to log into multiple platforms during meetings. Honestly, it gives me a sense of security and organization that we didn't have before.

What do you dislike most about this product?

at the beginning the interface was not so intuitive for some teammates. There were a couple of times when someone would tell me I can't find where the password is or I don't know how to share access without showing the password directly. In the end, with some practice and a little internal training we solved it, but I do think it could be friendlier for new users.

What recommendations would you give to someone considering this product?

For me, Zoho Vault went from being an “extra” to becoming an essential tool in the day-to-day life of the team. We no longer waste time looking for passwords or risk security by sharing them in an insecure way. Although at the beginning it took some getting used to, today I feel that it has given us peace of mind, order and more confidence in working together. It is one of those tools that you really notice when it is gone, because it facilitates processes that used to be chaotic.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luis F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Zoho vault

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

Be a dynamic password vault

What is your favorite aspect of this product?

Categorize my passwords by group

What do you dislike most about this product?

No complaints.

What recommendations would you give to someone considering this product?

Always organize your passwords.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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