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Zoho

Zoho Vault

Composite Score

8.2 /10

CX Score

8.5 /10

51 Reviews Write a Review

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details

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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2 Top Rated Capabilities

6 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

1 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative

11% Neutral

89% Positive

Pros

Reliable
Enables Productivity
Caring
Respectful

Feature Ratings

Average 84

Vault for Each User

Credential Management

End User Self Serve

Multi-Factor Authentication (MFA)

Password Generator

Access From Multiple Devices

Work and Personal

Encryption and Decryption

Team Management

AD/LDAP Sync

Single Sign-On (SSO)

Vendor Capability Ratings

Average 81

Business Value Created

Ease of IT Administration

Ease of Customization

Ease of Implementation

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Zoho Vault Reviews

Daniel C.

Role: C-Level
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Great addition from Zoho suite of products

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

If you use anything Zoho you might as well use their password manager since it's free to use. It has all the core functions you'll want from a password management tool.

What is your favorite aspect of this product?

Free and full featured. I like how it integrates with the browser and is a part of Zoho One.

What do you dislike most about this product?

It logs out too quickly, unlike last pass. It gets annoying that you have to open the plugin and enter your master password several times a day.

What recommendations would you give to someone considering this product?

For any SMB Zoho is the way to go, even if you're not using their full suite this is a no-brainer.

Pros

Enables Productivity
Respectful
Reliable
Performance Enhancing

Himanshu G.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Great ! Recommended

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

Unique in Security Dashboard and reports Visualization

What is your favorite aspect of this product?

Auto Login Function , one can login to those platforms whose passwords are saved in Zoho Vault. Secure sharing of passwords

What do you dislike most about this product?

Nothing for Dislike as of now .

What recommendations would you give to someone considering this product?

I highly Recommend to those who forget their passwords and have to remember many usernames and password , zoho vault provides the the platform where you can keep them safe. You also get the password backup .

Pros

Caring
Acts with Integrity
Appreciates Incumbent Status
Helps Innovate

Mayuresh G.

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Superb product!!

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

Share passwords across groups, Create custom alerts based on password policy, Emergency access for all business passwords

What is your favorite aspect of this product?

Secure every password, Secure, simple password sharing, Import passwords from external files, Bulk share passwords and password folders, Manage everyone's access.

What do you dislike most about this product?

Not yet its good.

What recommendations would you give to someone considering this product?

They can explore as much as they can as ZOHO Vault having huge features.

Pros

Reliable
Enables Productivity
Helps Innovate
Continually Improving Product

Latest Research

Zoho Vault

What is Zoho Vault?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Zoho Vault Ratings

87 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Vault?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vault for Each User Each user has access to their own password vault.

Credential Management Software provides credential management and retrieval functionality.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Password Generator Software includes the ability for users to generate strong passwords.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Team Management Create and manage team members. Items can be shared across team members.

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Zoho Vault Reviews

Daniel C.

Great addition from Zoho suite of products

Likeliness to Recommend

Pros

Himanshu G.

Great ! Recommended

Likeliness to Recommend

Pros

Mayuresh G.

Superb product!!

Likeliness to Recommend

Pros

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Feature Ratings

Vault for Each User

Credential Management

End User Self Serve

Multi-Factor Authentication (MFA)

Password Generator

Access From Multiple Devices

Work and Personal

Encryption and Decryption

Team Management

AD/LDAP Sync

Single Sign-On (SSO)

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Customization

Ease of Implementation

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training