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Zoho

Zoho Forms

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Zoho Forms
8.7 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

92 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
9% Neutral
86% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Efficient Service
  • Helps Innovate

Feature Ratings

Average 83

Data Analysis and Survey Function

85

Security

84

Drag and Drop Design

83

Version Management

83

Mobility

83

Workflow Automation

83

Electronic Signatures

82

APIs and Integration

82

Field Configuration and Customization

81

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

86

Ease of Implementation

84

Breadth of Features

82

Business Value Created

82

Vendor Support

82

Ease of Data Integration

82

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Zoho Forms Reviews

Ramya E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

"User-friendly with great features and

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms stands out with its intuitive drag-and-drop form builder, robust automation features, and seamless integration with the Zoho ecosystem, making it ideal for businesses seeking an all-in-one data collection solution.

What is your favorite aspect of this product?

My favorite aspect of Zoho Forms is its intuitive drag-and-drop builder that makes creating forms quick and effortless.

What do you dislike most about this product?

Zoho Forms could benefit from more advanced reporting features, but its ease of use and seamless integrations still make it a strong choice for data collection.

What recommendations would you give to someone considering this product?

I recommend exploring Zoho Forms' automation features, template library, and integration options to ensure it fits your data collection and workflow needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pallavi K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

It synchronize real time data and increases the accuracy.

What is your favorite aspect of this product?

Holistic customer insights and also enhance the lead management.

What do you dislike most about this product?

Form can have maximum 80text fields with max length of 255.

What recommendations would you give to someone considering this product?

It's functional, affordable and easy to use and customizable and also mobile-friendly too.

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Fair

Anuruddh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

easy to use and fantastic product

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

customization, integrations

What is your favorite aspect of this product?

coditional logic and security

What do you dislike most about this product?

limitation of text

What recommendations would you give to someone considering this product?

shorten the sale cycle, improve closing rate improve qualification time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Zoho Forms Comparisons

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