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Zoho

Zoho Forms

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Zoho Forms
8.7 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

92 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
9% Neutral
86% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Efficient Service
  • Helps Innovate

Feature Ratings

Average 83

Data Analysis and Survey Function

85

Security

84

Drag and Drop Design

83

Version Management

83

Mobility

83

Workflow Automation

83

Electronic Signatures

82

APIs and Integration

82

Field Configuration and Customization

81

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

86

Ease of Implementation

84

Breadth of Features

82

Business Value Created

82

Vendor Support

82

Ease of Data Integration

82

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Zoho Forms Reviews

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

I create my forms with Zoho Forms

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Edgar F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Create forms and embed them on your website.

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Absolutely great features, unlimited options, unlimited number of forms, payment integration, WordPress plugin, low cost.

What is your favorite aspect of this product?

I like to use it for forms on our website. Access cool features, including numerous integrations, including its WordPress plugin.

What do you dislike most about this product?

I really like it, you offer incredibly unlimited options for our forms.

What recommendations would you give to someone considering this product?

If you want a platform for forms, document signatures, etc., I recommend Zoho Forms. It is perfect for unlimited use, offers great options and allows you to add a payment option or an electronic signature.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Piyushi G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Zoho Forms A Comprehensive Overview

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms offers advanced functionalities such as conditional logic, calculated fields, and multi-page forms

What is your favorite aspect of this product?

Users appreciate the intuitive drag-and-drop form builder, which simplifies form creation without the need for coding.

What do you dislike most about this product?

Some users have reported that conditional logic only applies during form filling and does not affect the final form output

What recommendations would you give to someone considering this product?

It is well-suited for businesses seeking a versatile and user-friendly form builder with robust customization and integration capabilities.

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Over Delivered

Most Popular Zoho Forms Comparisons

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