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Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
7% Neutral
88% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Data Analysis and Survey Function

83

Drag and Drop Design

83

Security

82

Electronic Signatures

82

Mobility

82

Workflow Automation

81

Version Management

81

APIs and Integration

80

Field Configuration and Customization

80

State Transformation

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

82

Vendor Support

82

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Zoho Forms Reviews

Sandra C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

easy to use product

Likeliness to Recommend

7 /10

What differentiates Zoho Forms from other similar products?

very agile application

What is your favorite aspect of this product?

easy to use and effective

What do you dislike most about this product?

it costs a lot when it comes to the premium version

What recommendations would you give to someone considering this product?

it has limitations in terms of language

Pros

  • Enables Productivity
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Cecilia W.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

My Experience With Zoho Forms

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms is different from other tools in that it is easy to integrate and works seamlessly when it comes to creating online forms as well as collecting online data such as feedback.

What is your favorite aspect of this product?

First, I like that Zoho Forms if affordable and very effective when it comes to collecting online data, sharing data and creating online forms.

What do you dislike most about this product?

I can say I have not experienced problems with Zoho Forms. The software always works.

What recommendations would you give to someone considering this product?

I highly recommend Zoho Forms because it has worked. If you are looking for functional software for data sharing, creating online forms as well as carrying out some surveys, Zoho Forms is what you need.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Gökhan C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Zoho Forms integrates to Zoho CRM

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms integrates to zoho crm and easy to embed into a web pages and emails.

What is your favorite aspect of this product?

zoho campaign and forms match perfectly to receive your customer's thoughts

What do you dislike most about this product?

some parts are not editable.

What recommendations would you give to someone considering this product?

other freemium products are not any better than zoho forms. zoho delivers good level services.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Transparent
  • Includes Product Enhancements

Cons

  • Security Frustrates

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