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Zoho Forms Logo Award Winner Product Badge
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Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
7% Neutral
88% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Data Analysis and Survey Function

83

Drag and Drop Design

83

Security

82

Electronic Signatures

82

Mobility

82

Workflow Automation

81

Version Management

81

APIs and Integration

80

Field Configuration and Customization

80

State Transformation

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

82

Vendor Support

82

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Zoho Forms Reviews

Amanda S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Modern and easy to use for data collection.

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

The information is obtained quickly, the data can be exported to other platforms. Zoho Forms can be integrated into the Zoho ecosystem, getting more out of it along with other tools. Pre-built forms that streamline the process and save user creation time, it has more specific options than other survey and form tools. The forms are flexible, it can be posted on a website or the link can be shared on social networks, which offers a greater reach and response rate. It can also be sent to a specific audience or sent more privately by email. It offers different options for the analysis of the forms.

What is your favorite aspect of this product?

I like the user interface, it was not complicated to use at the beginning. You can also integrate this Zoho tool with other applications of this same system and third parties. Zoho Forms has allowed me to create forms easily, it is an intelligent system that gives us a general control in the distribution of forms, implementing this solution helps us to collect and use data for research and analytical purposes, organizing the results to manage specific needs.

What do you dislike most about this product?

Although it has happened on very few occasions, sometimes the forms in social networks do not open correctly and that can be a problem.

What recommendations would you give to someone considering this product?

If you are looking for a professional and scalable forms tool, Zoho Forms is one of the best options. I can recommend you to use this tool in conjunction with other Zoho products, it will be worth it. Watching some training videos will save you money and effort in the future.

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Kirubi K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best eForms Software

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms not only makes creating and sharing data online easy but also come in handy when it comes to data management.

What is your favorite aspect of this product?

I like the ease of deploying, integrating and using Zoho Forms. The software offers templates that makes it easy to create online forms The software is affordable and a perfect tool for business.

What do you dislike most about this product?

No problems whatsoever with Zoho Forms.

What recommendations would you give to someone considering this product?

If you are considering Zoho Forms, wait no more and deploy it because it is the best you can get without breaking your bank. Besides, it works well and easily integrates with other tools. It is also easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Zoho Review - Why It Is Best

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Most Popular Zoho Forms Comparisons

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