What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Client Friendly Policies
- Fair
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis and Survey Function
Drag and Drop Design
Security
Electronic Signatures
Mobility
Workflow Automation
Version Management
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Vendor Support
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Zoho Forms Reviews
Marcelo-alegría F.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
A best-practice tool for collecting data
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
To create dashboards and reports for business analytics, use Zoho Analytics. The best aspect is that all of these applications are highly connected, so you don't need to transfer data between them manually; everything takes place in the background automatically. All of these are inexpensive. Zoho One is a lifesaver for any start-up just getting started because I don't believe there is another bundle of applications at this price point.
What is your favorite aspect of this product?
With the free edition, you can construct simple forms with various response options, monitor the results, receive email and SMS notifications of responses, and export the results to CSV and PDF. In the paid version, you can improve your design using backgrounds, font styles, colors, and other elements. also an infinite variety of forms. The form may be sent through SMS, embedded on your website and social media, and you can stop receiving responses anytime. The type of reactions is enormous!
What do you dislike most about this product?
If we had to pick one thing to dislike about this product, it would be that when making the reports, we found it unclear that it was only a filter of the entire dataset and not a separate account we could save. We ultimately lost important information by establishing monthly reports, deleting the data from the form, and then discovering that the report's data was lost.
What recommendations would you give to someone considering this product?
Zoho forms are simple, and numerous options and starter templates are accessible. Gives users a smooth experience. For an excellent price, it provides all the capabilities needed to develop forms. Ability to share templates with peers and navigation is simple enough for everyone. Moreover, data management is excellent because it allows for CSV or PDF downloads.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mark D.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic software that works with other tools
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho forms is not a standalone product. It works with a tone of internal Zoho tools as well as numerous third party products. I use Zoho One, which includes Zoho Forms, for an awesome monthly price! I love the connectivity of all the Zoho products and love the ability to connect with other products outside the Zoho suite. Zoho forms allows me to collect data from user, generate leads for various real estate needs, create landing pages, squeeze pages and then have all this information synced with my CRM.
What is your favorite aspect of this product?
The connectivity of the Zoho Forms to all the other Zoho products! Having a form is nice but having a form that can sync to a crm, create an esign form, send an email, create a social media post, etc. That is a tool you learn to lean on.
What do you dislike most about this product?
I wish formulas could use other formulas for calculations, plus a little more customization on the template side.
What recommendations would you give to someone considering this product?
Get Zoho Forms along with the Zoho One Suite and you will never need another tool to run your business! Its the magic in a box type system. Perfect for any business!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Akash R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
best form creator
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
I appreciate how adaptable Zoho Forms is. I can set up the form to open a ticket in Zoho Desk or send an email to internal users. I can also alter the design to make it consistent with our business' brand guidelines.
What is your favorite aspect of this product?
I enjoy how quickly I can produce applications and intake forms for my customers and clients. They have all the required fields, including checkboxes, multiple-choice, and phone number. In addition, I can still contact customers while viewing partially saved forms.
What do you dislike most about this product?
Using the more complicated fields required a steep learning curve, which was annoying.
What recommendations would you give to someone considering this product?
It is entirely worthwhile. We use Zoho and are extremely pleased with its adaptability and usability. Every tool functions as intended, and if you watch a few training videos, you'll save time and money.
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Fair