What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Respectful
- Fair
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Approval Workflow
Receipt Image Submission
Desktop Browser Support
Travel and Accommodation Booking
Expense Detail Tracking
Travel Profile
Multi Currency
Optical Character Recognition
Mobile App or Mobile Browser Support
Expense Policy Aware
Expense Itemization
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Zoho Expense Reviews
Vaibhav G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Easy to use but could be better
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
The ability for a new person to understand its features, basically the intuitiveness.
What is your favorite aspect of this product?
Invoicing can be cone in a very easy way and also, the management of the invoices created.
What do you dislike most about this product?
Sometimes, when I need an approval for an invoice, it takes a little time to reflect in the software whether the approval has been granted or not.
What recommendations would you give to someone considering this product?
Be sure to make it your invoicing platform since the pricing of this product is pretty reasonable. And be a little patient for the approval of your invoice to reflect in your system.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Kathy H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent billing tool with good price and support
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
This application makes it possible to collaborate on projects without the risk of confidential data being compromised, which makes it the ideal tool for my company's small business. This is a service that earns five stars from me.
What is your favorite aspect of this product?
The fact that all the greatest and most helpful products can be found in a single location is the standout feature of the Zoho offering. It helps us save both time and money while also making our job easier and more pleasant.
What do you dislike most about this product?
It is a significant drawback and adds a lot of extra work for me to have to pay for each person after I have already signed up. I constantly get stopped while paying, and the procedure is a little bit sluggish. It has a sensation of danger.
What recommendations would you give to someone considering this product?
I can't remember how long I've been using Zoho Expense, but it's been at least six years. It has shown out to be an excellent option all throughout this period. The service is reliable, completely safe, and offers an excellent cost-to-benefit ratio. In addition to that, assistance is available around the clock and is quite quick to respond!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Vignesh A.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Effective Online expense reporting software
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Uploading of expense receipts to zoho expense is very easy. It automatically records the data avoiding manual intervention
What is your favorite aspect of this product?
Zoho Expense has a very transparent approval and reimbursement process. In addition, integrating card details is very much seamless
What do you dislike most about this product?
It is a very good software and I do not have any dislikes with it
What recommendations would you give to someone considering this product?
This is a must buy, especially for those in the finance sector.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
