What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Respectful
- Fair
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Approval Workflow
Receipt Image Submission
Desktop Browser Support
Travel and Accommodation Booking
Expense Detail Tracking
Travel Profile
Multi Currency
Optical Character Recognition
Mobile App or Mobile Browser Support
Expense Policy Aware
Expense Itemization
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Expense Reviews
Pablo Rafael P.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
"Powerful, but premium features come at a cost."
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense stands out due to its integration within the Zoho ecosystem and its affordability compared to competitors. It provides seamless connectivity with other Zoho tools (like Zoho Books and Zoho CRM) and popular third-party applications (e.g., QuickBooks, Xero, and Slack). Its automation features, such as receipt scanning and policy enforcement, cater to businesses looking for efficiency and compliance without breaking the bank. Additionally, its multi-currency support and intuitive interface make it accessible for global and small-to-medium-sized companies alike.
What is your favorite aspect of this product?
The receipt scanning feature with OCR (Optical Character Recognition) is incredibly convenient. Users can scan receipts on the go, and Zoho Expense automatically extracts and organizes the data. This saves time and minimizes manual errors, particularly for frequent travelers or teams managing high expenses.
What do you dislike most about this product?
Some advanced features, such as customized workflows and advanced analytics, are limited to higher-tier plans. This can make the product feel restrictive for growing businesses that need these features but are hesitant to upgrade. Additionally, the mobile app, while functional, occasionally lags or lacks the full functionality of the desktop version.
What recommendations would you give to someone considering this product?
If you're considering Zoho Expense, use the free trial to explore its features and ensure they align with your needs. It’s especially valuable for businesses already using Zoho products due to its seamless integrations. Evaluate whether the advanced features, like custom workflows and detailed reporting, justify the cost of a higher-tier plan. Ensure your team is trained on the mobile app and receipt scanning to maximize efficiency. Overall, it’s an affordable and user-friendly option for simplifying expense management.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Kriti S.
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Stay Organized and On budget with Zoho Expense
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
It supports multiple languages and currencies, making it highly accessible for global teams and companies.
What is your favorite aspect of this product?
The automated expense recording through receipt scanning is a game-changer and it saves time.
What do you dislike most about this product?
Did not notice any major drawback of Zoho Expense
What recommendations would you give to someone considering this product?
If you're looking for an affordable yet feature-rich expense management system, Zoho Expense is ideal for your organization.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Aidan R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Great Tool for Simplified Expense Tracking
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Zoho Expense stands out with its intuitive design and smooth integration with other Zoho apps, which is a big plus for our HR team managing various employee expenses.
What is your favorite aspect of this product?
The ease of creating and approving expense reports is fantastic. The mobile app makes it super simple for employees to submit expenses on the go, which helps me keep everything organized.
What do you dislike most about this product?
It can be a bit tricky to customize some features, especially if you’re not very tech-savvy. Also, occasional glitches with the mobile app can be a minor inconvenience.
What recommendations would you give to someone considering this product?
Give it a try and explore all the features during the trial period. It’s a solid choice for streamlining expense management, especially if you’re already using other Zoho products.
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Helps Innovate
