What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Respectful
- Fair
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Approval Workflow
Receipt Image Submission
Desktop Browser Support
Travel and Accommodation Booking
Expense Detail Tracking
Travel Profile
Multi Currency
Optical Character Recognition
Mobile App or Mobile Browser Support
Expense Policy Aware
Expense Itemization
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Expense Reviews
Mark D.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2021
Integration with other zoho products is perfect
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Its not just the zoho expense product, when you integrate all the zoho products under the zoho one system, they all tied together and instantly your zoho expense system, ties into your zoho books, your zoho crm, your zoho invoice... the list goes one. Need automated actions, zoho flow work with zoho expense to give you workflow processes that make not only zoho expense invaluable, but zoho one the tool of choice. Everything my organization does is zoho one based.
What is your favorite aspect of this product?
Having my receipts in one place and having them automatically import over to zoho books. Makes tax time so much smoother..
What do you dislike most about this product?
Can be kinda of laborious but its worth a few extra key strokes...
What recommendations would you give to someone considering this product?
Don't wait. There is a free trial plus make sure you research zoho one... Its worth every penny!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nikhil K.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2021
Easy to use with full application
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
It is unique but needs some more improvement
What is your favorite aspect of this product?
It's ease of use and user interface is the best
What do you dislike most about this product?
There is nothing to dislike about the product
What recommendations would you give to someone considering this product?
Just go for high end version with number of licence copies
Pros
- Inspires Innovation
- Client Friendly Policies
- Generous Negotitation
- Security Protects
Puran S.
- Role: C-Level
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Nov 2021
Easy to integrate with other Zoho products.
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
To be honest I have not used other products but what I like most in Zoho expense is its integrity with other Zoho products such as Zoho Books, Zoho People, and Zoho Payroll that makes my task pretty easy.
What is your favorite aspect of this product?
How it integrates the data with other Zoho products like within a second my expenses will be reflected in Zoho books on submission of an expense report.
What do you dislike most about this product?
I would say lack of features in some cases and customization that we require at our end.
What recommendations would you give to someone considering this product?
Go for it if you are using other Zoho products as well else would recommend doing research by yourself to make sure it makes sense for you to get the paid version which is slightly expensive.
Pros
- Effective Service
- Acts with Integrity
- Reliable
- Enables Productivity
