What is Zoho Connect?
Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Connect?
Pros
- Respectful
- Performance Enhancing
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
News Feed
Employee Directory
Workflow & Approvals
Employee Engagement
Instant Messaging
File Sharing Collaboration
Calendars
Discussion Forums
Integrations
End-User Workflow Customization
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Zoho Connect Videos
Zoho Connect - The modern intranet
Zoho Connect Reviews
Janice W.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
Easy to use, love to connect with my team.
Likeliness to Recommend
What differentiates Zoho Connect from other similar products?
Zoho literally has an app for everything. I love that I don't have to use another app to make up what's missing in Zoho. If I need it, I'm sure Zoho has an app for it. I can literally just use one app for my business and I love that!
What is your favorite aspect of this product?
I love Zoho chat and Connect.
What do you dislike most about this product?
I don't have anything I dislike. It can become overwhelming especially if you really don't know what you're doing. They do have videos but I like short videos that are straight to the point.
What recommendations would you give to someone considering this product?
Do the free trail on one product at a time and write down what you like about the product and if it will benefit your business. If you're still not sure, contact a Zoho rep to help you make that decision.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nitin B.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Jul 2023
Great Product, Better HomeScreen, Analytics needed
Likeliness to Recommend
What differentiates Zoho Connect from other similar products?
I have only tried Asana, This gives the ability of a Facebook like wall for discussions & file & document management. These are most which I use for a Small to Medium organization.
What is your favorite aspect of this product?
That would be the ability to customize stages of Task management under different boards.
What do you dislike most about this product?
The Home screen should have more intuitive widgets showing task rates & graphs of Boards & users instead of the basic Feeds & pending tasks. Especially for Team owners or admins. Also basic analytics available, whereas it can be greatly used as a tool to map performance of Employees.
What recommendations would you give to someone considering this product?
Definitely go for it if going to use a task management tool to implement across different teams that seamlessly integrates with the whole Zoho package. I upgraded from Asana to this & found it better.
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Charges for Enhancements
Emmanuel L.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Fantastic communications center for business!
Likeliness to Recommend
What differentiates Zoho Connect from other similar products?
Zoho Connect interface is frendly user and beautiful. It is an important value if you want to get visitors (employees) on a regular basis to follow corporative news and content.
What is your favorite aspect of this product?
It's like a Sharepoint communication site, except it is beautiful out of the box and easier to feed.
What do you dislike most about this product?
Not that much things on roadmap and integration with Creator.
What recommendations would you give to someone considering this product?
Try it! It's free! The mosts robust module or functionnality is the news feed.
Pros
- Unique Features
- Effective Service
- Caring
- Respectful
Cons
- Slower Product Innovation
