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Zoho Campaigns Logo Award Winner Product Badge
Zoho Campaigns Logo Award Winner Product Badge
Zoho

Zoho Campaigns

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Zoho Campaigns
8.9 /10

What is Zoho Campaigns?

Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.

Company Details


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Awards & Recognition

Zoho Campaigns won the following awards in the Email Marketing category

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Zoho Campaigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Campaigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Campaigns?

2% Negative
1% Neutral
97% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 84

Email Delivery

88

Sales Intelligence & Conversion Rates

87

Auto-Responders

86

Campaign Management

86

Text Messaging

85

Basic Reporting and Analytics

85

Contact Database

85

Content Authoring

84

Surveys and Polling

84

Segmentation

83

Dynamic Content

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

83

Vendor Support

83

Ease of Customization

80

Ease of Data Integration

79

Availability and Quality of Training

79

Zoho Campaigns Reviews

Anurag G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product and easy to use,

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

Valuable features at Affordable price , Its user friendly interface

What is your favorite aspect of this product?

Integration of Zoho if you are already using others zoho products, Affordable price , User friendly interface

What do you dislike most about this product?

Its limited access of advanced features, Its a challenge while integrating with zoho with other tools

What recommendations would you give to someone considering this product?

First of all clarifi your need, explore the trial version

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Gouthami K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Versatile platform for email campaigns

Likeliness to Recommend

10 /10

What differentiates Zoho Campaigns from other similar products?

Zoho campaigns stands out with its seamless integration with other Zoho applications, and it is more affordable than any other alternatives in the market.

What is your favorite aspect of this product?

My favorite aspect of Zoho Campaigns is its user-friendly interface because it makes every aspect of managing email campaigns easy.

What do you dislike most about this product?

There are no dislikes about it because it improves the efficiency of campaigns.

What recommendations would you give to someone considering this product?

I recommend anyone new to consider Zoho campaigns to explore its features to ensure that it aligns with their business needs and goals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Luule M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

The customer care team provides ample support

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Everything about ZOHO is commendable, but what stands out for me is its user-friendliness and the analytics of the emails we send. It's crucial to understand which content resonates most with your target audience. The implementation is straightforward, and it's easy to use and analyze. Their customer support team is prompt and efficient, striving to resolve queries as soon as possible. ZoHo is packed with features. We can categorize different types of customers, analyze their email opening behavior, and much more. Integration is a breeze, whether it's with LinkedIn or any other social media platform.

What do you dislike most about this product?

We've been utilizing Zoho campaigns for over two years and have become quite accustomed to the platform. It's serving us well at present, but there was one feature that initially posed a challenge: the domain verification process. It's slow and quite bothersome, and it's an area where the company needs to focus its attention. The platform tends to slow down and exhibit signs of glitches when handling heavy programs or campaigns. I could be mistaken, but this is an issue we've encountered since we began using it, and it persists to this day.

What recommendations would you give to someone considering this product?

Zoho Campaigns aids us in producing higher-quality work with less effort, thanks to its customizable email templates and automation features. Beyond email marketing, it also serves us well in crafting, initiating, and managing our social media posts and campaigns. And this is why I recommend the tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Zoho Campaigns Comparisons

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