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Zoho

Zoho Campaigns

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Zoho Campaigns
8.9 /10

What is Zoho Campaigns?

Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.

Company Details


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Awards & Recognition

Zoho Campaigns won the following awards in the Email Marketing category

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Zoho Campaigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Campaigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Campaigns?

2% Negative
1% Neutral
97% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 84

Email Delivery

88

Sales Intelligence & Conversion Rates

87

Auto-Responders

86

Campaign Management

86

Text Messaging

85

Basic Reporting and Analytics

85

Contact Database

85

Content Authoring

84

Surveys and Polling

84

Segmentation

83

Dynamic Content

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

83

Vendor Support

83

Ease of Customization

80

Ease of Data Integration

79

Availability and Quality of Training

79

Zoho Campaigns Reviews

Sharon F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Fantastic email marketing campaign product

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

I have not seen great difference between Zoho Campaigns and other similar products.

What is your favorite aspect of this product?

I like the fact this product sends email campaigns to our clients on time to notify them on our products and services.

What do you dislike most about this product?

I have not experienced any negativity from this product.

What recommendations would you give to someone considering this product?

I highly recommend this great platform to any organization for effective email marketing campaigns implementation.

Pros

  • Efficient Service
  • Inspires Innovation
  • Caring
  • Client Friendly Policies

Gerald W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Send marketing emails easily with Zoho Campaigns

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

I have no experience from other similar products.

What is your favorite aspect of this product?

It is very effective in sending marketing emails to clients and updating them on the emergence of new products and the progress of current products and services.

What do you dislike most about this product?

I have not been faced by any negative challenge from this great product.

What recommendations would you give to someone considering this product?

I highly recommend this great marketing product to nay organization for effective customer relationship.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Carmealy M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

This platform improves email marketing.

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

It tends to be more precise when a metric is needed to understand customers and select the target audience. This is a better solution for campaigns since it allows a better control in the management and a more precise analysis for the constant taking of decisions within the company about the marketing strategies.

What is your favorite aspect of this product?

I can perform A / B tests without any problem and can see the results through a detailed graphical representation. Take a clearer view of the impact you have had on customers and potential customers. I can integrate them with all Zoho tools for better complementation. I can practically create a campaign in a very short time and publish it instantly, in addition the workflow is highly optimized helping this to understand how to really market and improve your relationship with customers through email marketing tracking.

What do you dislike most about this product?

This platform may have a problem and it is the learning stages since it can be a bit confusing when using it for the first time, on many occasions I had to contact support to solve my doubts, which they attended to me very satisfactorily. However, the platform in general terms is very stable and comfortable to use.

What recommendations would you give to someone considering this product?

Personally, it works well, meets expectations and goes hand in hand with Zoho CRM which for me allows me to do a more complete marketing than other platforms.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Zoho Campaigns Comparisons

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