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Zoho Campaigns Logo Award Winner Product Badge
Zoho Campaigns Logo Award Winner Product Badge
Zoho

Zoho Campaigns

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Zoho Campaigns
8.9 /10

What is Zoho Campaigns?

Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.

Company Details


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Awards & Recognition

Zoho Campaigns won the following awards in the Email Marketing category

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Zoho Campaigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Campaigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Campaigns?

2% Negative
1% Neutral
97% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 84

Email Delivery

88

Sales Intelligence & Conversion Rates

87

Auto-Responders

86

Campaign Management

86

Text Messaging

85

Basic Reporting and Analytics

85

Contact Database

85

Content Authoring

84

Surveys and Polling

84

Segmentation

83

Dynamic Content

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

83

Vendor Support

83

Ease of Customization

80

Ease of Data Integration

79

Availability and Quality of Training

79

Zoho Campaigns Reviews

Kevin A.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Not what I needed from a Business Standpoint

Likeliness to Recommend

8 /10

What differentiates Zoho Campaigns from other similar products?

I think that Zoho, in general, is know for their business-only focus and doesn't really integrate with other types of fields. So, for business Zoho makes sense for small business owners there are better.

What is your favorite aspect of this product?

I liked how I could track and report customer data within Zoho.

What do you dislike most about this product?

I couldn't integrate with the other software I needed to keep my system going on the right track.

What recommendations would you give to someone considering this product?

I would stay about from this if you are a small business owner. I would consider the free trial but even then, I think there are better software programs out there for marketing project manamgent.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Leverages Incumbent Status
  • Inhibits Innovation
  • Slower Product Innovation

Susang R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Pricy email campaign software but effective

Likeliness to Recommend

8 /10

What differentiates Zoho Campaigns from other similar products?

The user interface of Zoho Campaigns is pretty good and unique when compared to others in the markets. Also the A/B testing is quite effective and wonderful

What is your favorite aspect of this product?

Designing new email templates is pretty fun with Zoho campaigns. Also, the email campaigns reports are easy to read

What do you dislike most about this product?

The cost of the product is slightly on the higher side

What recommendations would you give to someone considering this product?

Good choice but consider other similar products too

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Performance Enhancing
  • Trustworthy

Sophie P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A platform built exclusively for email marketing.

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

Zoho Campaigns provide us readymade newsletter template from which we can easily create an email. The flexible customizable newsletter helps us to get our newsletters ready in a few steps. The easy drag and drop data future help to design a newsletter that suits our needs. Synching from Zoho campaigns helps us to focus on a specific group of customers.

What is your favorite aspect of this product?

We can send email newsletters and campaigns to our users and contacts. We can also send an automated response to various emails to give us real-time results of our campaign. It is easy to use we don't need any training to use it. Zoho campaigns is an amazing email template builder.

What do you dislike most about this product?

The footer customization of the Zoho Campaign is not flexible. We are not able to design nature campaigns and the subscription from the setup is a little bit complicated. We will not able to approve all emails. Their templates are basic. Their pricing is high and then has a lack of fonts.

What recommendations would you give to someone considering this product?

I would highly recommend the Zoho Campaign because of it email marketing is not a big deal. We are able to send automated emails with beautiful templates which help us in gaining loyal customers we can create loading pages and email templates with the help of Zoho Campaigns by using their drag and drop features.

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Reliable

Most Popular Zoho Campaigns Comparisons

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