
What is Zoho Campaigns?
Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Campaigns?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Auto-Responders
Campaign Management
Text Messaging
Basic Reporting and Analytics
Contact Database
Content Authoring
Surveys and Polling
Segmentation
Dynamic Content
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Zoho Campaigns Reviews

Kevin A.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2022
Not what I needed from a Business Standpoint
Likeliness to Recommend
What differentiates Zoho Campaigns from other similar products?
I think that Zoho, in general, is know for their business-only focus and doesn't really integrate with other types of fields. So, for business Zoho makes sense for small business owners there are better.
What is your favorite aspect of this product?
I liked how I could track and report customer data within Zoho.
What do you dislike most about this product?
I couldn't integrate with the other software I needed to keep my system going on the right track.
What recommendations would you give to someone considering this product?
I would stay about from this if you are a small business owner. I would consider the free trial but even then, I think there are better software programs out there for marketing project manamgent.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Leverages Incumbent Status
- Inhibits Innovation
- Slower Product Innovation

Susang R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Pricy email campaign software but effective
Likeliness to Recommend
What differentiates Zoho Campaigns from other similar products?
The user interface of Zoho Campaigns is pretty good and unique when compared to others in the markets. Also the A/B testing is quite effective and wonderful
What is your favorite aspect of this product?
Designing new email templates is pretty fun with Zoho campaigns. Also, the email campaigns reports are easy to read
What do you dislike most about this product?
The cost of the product is slightly on the higher side
What recommendations would you give to someone considering this product?
Good choice but consider other similar products too
Pros
- Includes Product Enhancements
- Helps Innovate
- Performance Enhancing
- Trustworthy

Sophie P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
A platform built exclusively for email marketing.
Likeliness to Recommend
What differentiates Zoho Campaigns from other similar products?
Zoho Campaigns provide us readymade newsletter template from which we can easily create an email. The flexible customizable newsletter helps us to get our newsletters ready in a few steps. The easy drag and drop data future help to design a newsletter that suits our needs. Synching from Zoho campaigns helps us to focus on a specific group of customers.
What is your favorite aspect of this product?
We can send email newsletters and campaigns to our users and contacts. We can also send an automated response to various emails to give us real-time results of our campaign. It is easy to use we don't need any training to use it. Zoho campaigns is an amazing email template builder.
What do you dislike most about this product?
The footer customization of the Zoho Campaign is not flexible. We are not able to design nature campaigns and the subscription from the setup is a little bit complicated. We will not able to approve all emails. Their templates are basic. Their pricing is high and then has a lack of fonts.
What recommendations would you give to someone considering this product?
I would highly recommend the Zoho Campaign because of it email marketing is not a big deal. We are able to send automated emails with beautiful templates which help us in gaining loyal customers we can create loading pages and email templates with the help of Zoho Campaigns by using their drag and drop features.
Pros
- Saves Time
- Respectful
- Helps Innovate
- Reliable