What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Fair
- Generous Negotitation
- Transparent
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Payable Purchase Orders
Accounts Receivable Invoicing
Cost Revenue Tracking
Cash Flow Management
General Ledger Chart of Accounts
Expense Management
Dashboards, Analytics and Reporting
Reconciliation
Budgeting Forecasting
Project Accounting
Integration APIs
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of IT Administration
Vendor Support
Also Featured in...
Zoho Books Reviews
Anuj P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2026
Take control of ur business finances with zoho boo
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Best part of this zoho books is very simple easy to use , any one from our team able to use its simple but yet very useful for us. We are creating Po, Pi , invoice and managing everything account related things in one single place and any one can understand and use this product properly.
What is your favorite aspect of this product?
The inventory, Po, PI and sales invoice and also automation for approval and all that is very user full, and apart from that report section is very useful ful.
What do you dislike most about this product?
Everything is very good but invoice template customisation need more features like column and rows width need to be changing using drag and drop type features apart from this it's great.
What recommendations would you give to someone considering this product?
Please use this for accounts and books keeping so it will give u more clarity on your business transaction and all so must use for all business
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring
Mumba K.
- Role: C-Level
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2025
My zoho book review
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Built-in client portal for estimates, payments, and communication
What is your favorite aspect of this product?
Has easy to configure Automated workflows for recurring billing and approvals
What do you dislike most about this product?
Not ideal for complex inventory or manufacturing workflows
What recommendations would you give to someone considering this product?
Consider Zoho One bundle if you need CRM, support, and project tools alongside accounting
Pros
- Helps Innovate
- Saves Time
- Respectful
- Altruistic
Bongekile N.
- Role: Finance
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2025
Good for a basic small business
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
They offer a free invoicing option which is ideal for small and simple businesses
What is your favorite aspect of this product?
Free invoicing functionality
What do you dislike most about this product?
Not ideal for full function and detailed reporting
What recommendations would you give to someone considering this product?
Depending on the size of the business and business needs
Pros
- Reliable
- Generous Negotitation
- Transparent
- Helps Innovate
Cons
- Commodity Features
- Less Performance Enhancing
- Less Productive
