What is Zapier?
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Quality Profiling and Cleansing
Data Security
Administrative Features
Synchronization and Replication
Exception Handling and Notifications
Batch Integration
Metadata Management
Data Virtualization
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
Building Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Maryam A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
To perform tasks automatically.
Likeliness to Recommend
What differentiates Zapier from other similar products?
By allowing the construction of intricate workflows with several conditions, actions, and steps, Zapier makes it possible to automate full processes involving numerous services and apps. Workflows can expand and change using Zapier to satisfy shifting needs.
What is your favorite aspect of this product?
Zapier is a task automation tool that I find appealing since it lowers the possibility of human error, which improves process accuracy and consistency.
What do you dislike most about this product?
The dependability and accessibility of the applications' APIs are prerequisites for Zapier's operation.
What recommendations would you give to someone considering this product?
I suggest Zapier because even those without technical skills can easily design and manage automated workflows thanks to its user-friendly, straightforward interface.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Easy to use and integrated almost any tool!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Thong K.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to use, quick to deploy integrations
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier is the best platform to implement quick and easy integrations with multiple applications with no coding knowledge required.
What is your favorite aspect of this product?
The fact that anyone can use it to automate business processes at little cost.
What do you dislike most about this product?
Although there are a large number of integration endpoints and options, there is always room to increase the number of applications that are available for integration.
What recommendations would you give to someone considering this product?
Zapier is a perfect solution to start with for quick integrations that you may not have access to. It requires no coding knowledge and is little to no cost. The interface is very intuitive and allows for trial and error effortlessly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
