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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Fair
  • Generous Negotitation
  • Performance Enhancing

Feature Ratings

Average 82

Network Performance Management

85

Traffic Monitoring

83

Network Mapping

82

Operational Dashboard

82

Network Environment Monitoring

82

Network Reporting

81

Network Quality of Service

80

Network Compliance Management

80

Network Configuration Management

80

Network Analytics

78

Vendor Capability Ratings

Average 79

Quality of Features

85

Business Value Created

85

Breadth of Features

81

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Ease of Customization

77

Usability and Intuitiveness

75

Vendor Support

73

Zabbix Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Fantastic product

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Respectful
  • Altruistic
  • Reliable

Cons

  • Inhibits Innovation
  • Charges for Enhancements
  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2026

Zabbix replaced many disjointed solutions

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

bibin c.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Zabbix Monitoring Tools

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

Zabbix has available so many media type alerts types with teams office365 etc. and also LDAP authentication also available.

What is your favorite aspect of this product?

API tokens we can create manually limit permission for the users for the login using this api token.

What do you dislike most about this product?

Implementation of zabbix is little tough while compare with other products

What recommendations would you give to someone considering this product?

Good for the small and medium business users. For all kind of device network and servers you can monitor and set alerts using office365

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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