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XE.com

XE

Composite Score
7.5 /10
CX Score
7.8 /10
Category
XE
7.5 /10

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details


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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

3% Negative
14% Neutral
83% Positive

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 82

Multi Currency

88

Currency Quotes

84

Margin Management

84

Currency Exchange Market Management

83

Currency Conversion

82

Trade Management

82

Analytics and Reporting

82

Banking Risk Management

82

Portfolio Management

81

Collateral Management

78

Stock Management

73

Vendor Capability Ratings

Average 77

Ease of Implementation

84

Ease of Data Integration

81

Usability and Intuitiveness

81

Quality of Features

79

Business Value Created

79

Availability and Quality of Training

78

Ease of IT Administration

77

Vendor Support

74

Product Strategy and Rate of Improvement

73

Ease of Customization

72

Breadth of Features

72

XE Reviews

michael b.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Set up terribly cumbersome and not intuitive

Likeliness to Recommend

6 /10

What differentiates XE from other similar products?

It seems to have slightly higher charges and lower rates than some competitors.

What is your favorite aspect of this product?

Easy to find quotes

What do you dislike most about this product?

Fees higher than competitors

What recommendations would you give to someone considering this product?

Shop around.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Less Efficient Service
  • Less Effective Service
  • Commodity Features

Greg L.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Incredibly easy to use. Great UI.

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

I don't know enough to comment but it is simple to use and our needs are basic.

What is your favorite aspect of this product?

Simplicity.

What do you dislike most about this product?

Nothing at all, not a thing.

What recommendations would you give to someone considering this product?

None to give.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Finance
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Feb 2022

great product which worth the price , easy to use

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Continually Improving Product
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