
What is Xactly Incent?
Xactly Incent is sales compensation software that empowers companies to successfully design, implement, and manage intelligent incentive compensation programs. With robust functionality and seamless integration with existing ERP, CRM, and HCM systems, Xactly Incent maximizes the ROI of incentive compensation with improved efficiencies, greater timeliness and accuracy, and plan optimization.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
84 Plan to Renew
5
Since last award
81 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xactly Incent?
Pros
- Saves Time
- Performance Enhancing
- Caring
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Integration
Pre-Built Incentive Plans
Incentive Dashboards
Regulatory Compliance and Audit
Reporting and Analytics
Multi Currency
Commissions Management
Adjustments & Clawbacks
Collaboration
Incentive Plan Designer
Vendor Capability Ratings
Vendor Support
Ease of Data Integration
Business Value Created
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Xactly Incent Reviews

Himanshu S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Arguably best tool for compensation automation!
Likeliness to Recommend
What differentiates Xactly Incent from other similar products?
User friendly and insights it can provide via analytics dashboards based on various levels of sales data for an organization. Its a great product for to implement in a company’s sales effectiveness and performance management.
What is your favorite aspect of this product?
Sales performance management
What do you dislike most about this product?
I wish we had lot more control over locked business group data in Incen to be able to fix for unforeseen issues.
What recommendations would you give to someone considering this product?
Its one of the best products out there for companies looking to effectively and smartly automate their aspect of sales operations.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service

Kevin S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Nice Product,but a bit clumsy interface
Likeliness to Recommend
What differentiates Xactly Incent from other similar products?
Its vendor support and Multicurrency feature with attractive dashboards are awesome and different from other similar products
What is your favorite aspect of this product?
Its Reporting and Analytics with its ease of data integration and its Incentive Dashboards are the favorite aspects.
What do you dislike most about this product?
It does not support two factor authentication and its user interface is too clumsy
What recommendations would you give to someone considering this product?
Recommendable because of its vendor support and multicurrency support
Pros
- Continually Improving Product
- Client Friendly Policies
- Security Protects
- Helps Innovate
Cons
- Less Respectful

Rusty P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2022
Decent Functionality - A bit Pricey
Likeliness to Recommend
What differentiates Xactly Incent from other similar products?
Xactly has the ability to do all sorts of complex incentive plans and it integrates very nicely with Salesforce.com
What is your favorite aspect of this product?
The integration with Salesforce.com for pulling data in live was a very important and favorite aspect of this tool.
What do you dislike most about this product?
The pricing of this product became prohibitive along with some of the discrepancies that we saw when using it.
What recommendations would you give to someone considering this product?
I would spend time demoing it thoroughly and be sure your plans are clearly articulated. I have used this for the company I was working for and we replaced it with a different, more cost-effective tool. Now as a consultant, I have several clients that have been using it and are either in the process of terminating their contract or modifying the functionality.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Generous
- Slower Product Innovation
- Less Reliable