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Workday, Inc.

Workday Human Capital Management

Composite Score

8.6 /10

CX Score

9.0 /10

338 Reviews Write a Review

What is Workday Human Capital Management?

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Company Details

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Awards & Recognition

Workday Human Capital Management won the following awards in the Human Capital Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

12 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

10 Top Rated Capabilities

7 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Workday Human Capital Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Human Capital Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Human Capital Management?

4% Negative

6% Neutral

90% Positive

Pros

Respectful
Client Friendly Policies
Acts with Integrity
Trustworthy

Feature Ratings

Average 82

Employee Record

Workforce Planning

Talent Acquisition

Talent Management

Payroll Administration

Time and Attendance

Document Management (DMS) Capabilities

Performance Management

Position Management

Benefits Administration

Compensation Management

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Also Featured in...

Benefits Administration

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Payroll

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Workday Human Capital Management Reviews

ABRAHAM P.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Not User friendly but great to work globaly

Likeliness to Recommend

10 /10

What differentiates Workday Human Capital Management from other similar products?

Well they are really good positioned, they have invested a lot on what you can do with this tool for human capita at companies. I guess that the big differentiation for me its that it can adapt to a global environment, when people working in different-parts of the world.

What is your favorite aspect of this product?

Workday help us manage our employees needs with tasks such as requesting vacation, input goals/career development items, and search internal job postings. I especially like the way they develop the tool.

What do you dislike most about this product?

Well is not easy to implement, it is really hard actually. Also the interface is not as user friendly as it suppose.

What recommendations would you give to someone considering this product?

Try this product, to be honest they are really good, even the interface is not user friendly they really know how to deliver. Just take the time you need to set expectations with the implementation, that is something I didn't like.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Vendor's Interest First

Role: Industry Specific Role
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Straightforward but imperfect

Likeliness to Recommend

6 /10

Pros

Reliable
Trustworthy
Efficient Service
Inspires Innovation

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2021

ease of use and nice UI

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Reliable
Performance Enhancing
Unique Features

Latest Research

Workday Human Capital Management

What is Workday Human Capital Management?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Workday Human Capital Management Ratings

86 Likeliness to Recommend

97 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Workday Human Capital Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Payroll

Workday Human Capital Management Reviews

ABRAHAM P.

Not User friendly but great to work globaly

Likeliness to Recommend

Pros

Cons

Straightforward but imperfect

Likeliness to Recommend

Pros

Cons

ease of use and nice UI

Likeliness to Recommend

Pros

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Feature Ratings

Employee Record

Workforce Planning

Talent Acquisition

Talent Management

Payroll Administration

Time and Attendance

Document Management (DMS) Capabilities

Performance Management

Position Management

Benefits Administration

Compensation Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization