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Workday, Inc.

Workday Human Capital Management

Composite Score

8.7 /10

CX Score

9.0 /10

343 Reviews Write a Review

What is Workday Human Capital Management?

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Company Details

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Awards & Recognition

Workday Human Capital Management won the following awards in the Human Capital Management - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

12 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Workday Human Capital Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Human Capital Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Human Capital Management?

3% Negative

7% Neutral

90% Positive

Pros

Respectful
Client Friendly Policies
Acts with Integrity
Efficient Service

Feature Ratings

Average 82

Workforce Planning

Employee Record

Talent Acquisition

Talent Management

Time and Attendance

Payroll Administration

Performance Management

Document Management (DMS) Capabilities

Benefits Administration

Position Management

Compensation Management

Vendor Capability Ratings

Average 79

Quality of Features

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

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Benefits Administration

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Payroll

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Workday Human Capital Management Reviews

Rashi C.

Role: Human Resources
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Workday Human Capital Management from other similar products?

The ease of use and look and feel of the application is great. The reporting features are very robust .

What is your favorite aspect of this product?

The way the data is real time and with just a click it can show all the details about that data. you don't have to navigate to the different page to see more information.

What do you dislike most about this product?

Need to hire experts for inhancements

What recommendations would you give to someone considering this product?

Initial planning and requirements are very important forthw system to function properly.

Pros

Saves Time
Security Protects
Helps Innovate
Reliable

Syeda Q.

Role: Human Resources
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

Features with a Steep Learning Curve

Likeliness to Recommend

10 /10

What differentiates Workday Human Capital Management from other similar products?

It differentiates itself through its native cloud architecture, intuitive user interface, and advanced analytics for driving HR insights in large enterprises.

What is your favorite aspect of this product?

My favorite aspect is its advanced analytics and reporting capabilities, which provide deep, actionable insights into workforce trends, enabling data-driven HR decisions for large enterprises.

What do you dislike most about this product?

I dislike its steep learning curve, as the complex interface and navigation can be overwhelming for new users, requiring significant training.

What recommendations would you give to someone considering this product?

I recommend diving into Workday HCM with a solid plan expect a hefty setup time months and invest in hands-on training to ease the learning curve, but trust that its powerful analytics will make HR a breeze for your big team

Pros

Performance Enhancing
Efficient Service
Saves Time
Respectful

Role: Human Resources
Industry: Food and Beverage
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Sep 2025

Simply over complicated software

Likeliness to Recommend

7 /10

Pros

Trustworthy
Caring
Client Friendly Policies
Altruistic

Cons

Leverages Incumbent Status
Less Reliable
Inhibits Innovation

Latest Research

Workday Human Capital Management

What is Workday Human Capital Management?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Workday Human Capital Management Ratings

86 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Workday Human Capital Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Payroll

Workday Human Capital Management Reviews

Rashi C.

Fantastic product

Likeliness to Recommend

Pros

Syeda Q.

Features with a Steep Learning Curve

Likeliness to Recommend

Pros

Simply over complicated software

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Workforce Planning

Employee Record

Talent Acquisition

Talent Management

Time and Attendance

Payroll Administration

Performance Management

Document Management (DMS) Capabilities

Benefits Administration

Position Management

Compensation Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization