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WordPress VIP Logo Award Winner Product Badge
WordPress VIP Logo Award Winner Product Badge
Automattic

WordPress VIP

Composite Score
8.9 /10
CX Score
9.3 /10
Category
WordPress VIP
8.9 /10

What is WordPress VIP?

Your enterprise content platform shouldn’t be a drag on time, resources, and sanity. WordPress VIP is a fully managed WordPress cloud platform for unparalleled scale, security, flexibility, and performance. End-to-end guidance and hands-on support every step of the way, from project consideration through launch and every day thereafter. WordPress VIP is built for Enterprise WordPress requirements like single sign-on, custom database tables, and running your own self-contained WordPress instances.

Company Details


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Awards & Recognition

WordPress VIP won the following awards in the Digital Experience - Enterprise category

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WordPress VIP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress VIP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress VIP?

0% Negative
5% Neutral
95% Positive

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Fair

Feature Ratings

Average 83

Web Publishing Capabilities

87

Content Workflow Management

86

Standard Templates

86

Analytics and Reporting

84

Content Repository

84

Social Media Integration

82

Content Security

81

Digital Asset Management

81

Omnichannel Delivery

80

Management Interface

80

E-Commerce Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of Customization

85

Business Value Created

85

Usability and Intuitiveness

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Quality of Features

80

Availability and Quality of Training

80

Ease of IT Administration

79

Ease of Data Integration

79

Vendor Support

77

WordPress VIP Reviews

Randall M.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Fewer problems, but more expensive.

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

plugin architecture and advanced security

What is your favorite aspect of this product?

content management runs smoother than less expensive versions

What do you dislike most about this product?

every once in a while you have to figure out how to use a feature

What recommendations would you give to someone considering this product?

trade-off between cost and convenience; if your company is growing you will need a quality Content Management System

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Bryan M.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Enjoy Seamless Subscriptions with WordPress!

Likeliness to Recommend

10 /10

What differentiates WordPress VIP from other similar products?

Unlike other products, WordPress provides support for multi-language sites as well as multiple users with varying levels of access privileges. Furthermore, the platform is open source which allows developers to customize their websites without having to write code.WordPress has a large community of users who are always willing to help out with any issues or questions.

What is your favorite aspect of this product?

I appreciate its powerful subscription and payment options. This makes it easier for businesses to monetize their content and manage recurring payments from customers. Additionally, users can easily integrate popular services with their WordPress sites, such as MailChimp or Zapier, which makes managing emails and payments a breeze. All these features make WordPress an invaluable tool for anyone looking to create, manage and monetize their content.

What do you dislike most about this product?

Furthermore, the platform can be slow to load and inefficient when it comes to data processing. As a result, websites powered by WordPress are often unable to handle high traffic or large databases. Additionally, the user interface is not as intuitive as some other content management systems, making it difficult for new users to get up and running quickly.

What recommendations would you give to someone considering this product?

I would recommend that you ensure your website is secure and up-to-date with the latest security updates. Additionally, I would also suggest employing good customer service practices to quickly respond to queries or problems. Finally, make sure you have a backup plan for your data in case of emergencies. All these recommendations will help you get the most out of WordPress.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Hannah M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An Innovative Publishing Platform

Likeliness to Recommend

10 /10

What differentiates WordPress VIP from other similar products?

WordPress is one of the most popular content and publishing platforms, allowing users to easily create and manage their websites. What differentiates it from other similar products is its wide range of features, such as custom post types, formats, widgets and plugins. Additionally, WordPress offers a user-friendly interface that makes creating and managing content seamless. Furthermore, its built-in subscription and payment options make it easier to monetize content.

What is your favorite aspect of this product?

With WordPress, you can create anything from blogs, portfolios and business websites to eCommerce stores. Furthermore, it provides an intuitive user experience that allows users to easily build and customize their websites without any coding knowledge. Additionally, due to its open-source nature, developers can add custom features or modify existing features to meet the specific needs of their website.

What do you dislike most about this product?

WordPress websites are susceptible to spamming, assaults, and hacking, and you frequently discover this after you've already been hit. Security should be improved. Additionally, customer service is limited and can be slow to respond.

What recommendations would you give to someone considering this product?

If you are looking for a powerful and reliable platform to manage your content and subscriptions, WordPress is worth considering. As it is open source with an active community of users, developers can easily modify the platform to suit their specific needs. Additionally, it has built-in payment options which make monetizing content easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular WordPress VIP Comparisons

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