Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
WooCommerce Logo Award Winner Product Badge
WooCommerce Logo Award Winner Product Badge
WooCommerce

WooCommerce

Composite Score
8.9 /10
CX Score
9.0 /10
Category
WooCommerce
8.9 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

Filter By

WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

2% Negative
8% Neutral
90% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Catalog Management

87

Order Management

87

Payment Processing

86

Customer Order Portal

86

Content Management

84

Content Localization

83

Reporting and Analytics

83

Microsite Management

82

Integrated Search

81

Retargeting Capabilities

80

Predictive Recommendations

79

Vendor Capability Ratings

Average 84

Business Value Created

88

Breadth of Features

86

Ease of Implementation

86

Ease of Customization

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

79

WooCommerce Reviews

.Kim M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to implement and laod products. Easy to use.

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

WooCommerce is easier to use then complex custom build systems. Its easy and effortless to load products, change prices, and add product pictures.

What is your favorite aspect of this product?

Since WooCommerce is based on an open source code base customization is limitless. We can customize pretty much anything we want to.

What do you dislike most about this product?

WooCommerce gives us responsibility for security instead of having it built-in.

What recommendations would you give to someone considering this product?

Consider WooCommerce if you want a system thats easy to manage products, prices and pictures, and if you'd like to customize a lot of features or screens of your online storefront.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Fair

Faraz A.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

6 /10

What differentiates WooCommerce from other similar products?

The main difference between WooCommerce and other similar products lies in their purpose and focus for creating an e-commerce store.

What is your favorite aspect of this product?

Its user friendly

What do you dislike most about this product?

Limited customization options: Some businesses may need more advanced features and functionality unavailable on the platform.

What recommendations would you give to someone considering this product?

Try to check whether your business size and requirements are fulfilled by this product before using it.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best application for product sales and marketing

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

I find the Woo Commerce is better than others similar application in the market. It's more easier to use, flexibility, more attractiveness, better sales and marketing, good e commerce tools and many more.

What is your favorite aspect of this product?

It's best application for e commerce or your online business handling.

What do you dislike most about this product?

It's best application, i did not find any feature which i dislike.

What recommendations would you give to someone considering this product?

It's best application for product sales marketing and your online business handling

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Caring
  • Saves Time

Most Popular WooCommerce Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171