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Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Instant Messaging

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

82

Keyboard Mouse Control

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Sakthi A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

A Solid Enterprise-Grade Video Conferencing Tool

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

What differentiates Webex Meetings from other similar products is its strong focus on security, reliability, and enterprise-grade performance. Webex has a long-standing reputation for providing highly secure meetings, which makes it a preferred choice for organizations that handle sensitive information or operate in regulated industries.

What is your favorite aspect of this product?

My favorite aspect of Webex Meetings is its reliability and high-quality performance. The platform delivers consistent audio and video clarity, even during large meetings or in less-than-ideal network conditions. This makes it easy to focus on the discussion without worrying about technical disruptions.

What do you dislike most about this product?

What I dislike most about Webex Meetings is that the user interface can feel a bit complex at times, especially for new users. With so many features and settings available, it can take some time to get fully comfortable navigating the platform.

What recommendations would you give to someone considering this product?

I would recommend Webex Meetings to organizations that prioritize security, reliability, and enterprise-grade collaboration. It’s especially well-suited for medium to large teams, regulated industries, or businesses that already use Cisco products, as the integrations can add significant value.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Fair

Clar l.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Webex meetings is simple to use.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is similar to other tools but more stable during the meetings Sessions.

What is your favorite aspect of this product?

Webex meetings allow you to host meetings in Sessions and also it support face to face meetings using videos call. What I like most is the extensive customization options it offers.

What do you dislike most about this product?

I haven't encountered any issue with webex meetings.

What recommendations would you give to someone considering this product?

I recommend it became it's easy to use for online video interviews and also good for lessons because it supports unlimited whiteboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Reliable video calls with a clean interface

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is different because it tries to make the whole meeting experience smoother rather than just focusing on video quality. It offers tools like live transcription, hand raising, and detailed host controls that work consistently well. The platform is designed with enterprise security in mind, so companies can trust it for confidential discussions. Webex also integrates with a lot of business apps, making it easier to schedule, share content, and collaborate without switching platforms. Its noise removal and voice enhancement features reduce distractions better than many competitors.

What is your favorite aspect of this product?

My favourite part of Webex is how well it handles collaboration during meetings. Sharing screens, presenting documents, and switching between speakers feels effortless. It makes working with teammates much easier, especially when everyone is in different locations. The built-in transcription and notes features also help keep track of discussions without losing important points. I like that the platform focuses on productivity rather than just video calling. It creates a smooth flow that helps the entire team stay aligned.

What do you dislike most about this product?

The thing I dislike most about Webex Meetings is that sometimes the interface feels a bit crowded and not as modern or simple as other platforms. It takes a moment to figure out where certain controls are, especially for new users. Joining meetings can also feel slightly slower compared to competitors. Some features seem buried under multiple menus, which can interrupt the flow of a meeting.

What recommendations would you give to someone considering this product?

I would suggest Webex Meetings if you value stability and clear communication during your calls. It is especially good for teams that hold formal meetings or share sensitive information because of its security features. Before fully committing, test the noise cancellation and screen sharing tools they are some of its best parts. Just be prepared that the interface may take time to get comfortable with. Also make sure your internet connection is steady to get the best experience. Once you adjust, it becomes a very dependable platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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