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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

84

Screen Share

83

Facilitator Functions

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

File Transfer

82

Application Share

81

Virtual Whiteboard

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

81

Breadth of Features

81

Usability and Intuitiveness

81

Quality of Features

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Rani K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Collaboration into data driven workflows.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Meeting analytics reporting usage data participation insights and meeting metrics can be tracked which helps analyze collaboration effectiveness.

What is your favorite aspect of this product?

Meetings recordings and shared content remain organized making documentation and follow ups easy.

What do you dislike most about this product?

User experience a bit complex new users may take time to understand the interface and controls.

What recommendations would you give to someone considering this product?

A business analyst's perspective this tool improves process visibility and team coordination.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features
  • Security Frustrates
  • Less Performance Enhancing

Kirthik D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Much needed product for improvement and engagement

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

There are some reasons which stands out which are while using webex meetings I felt engaging, confident with enhanced and clear UI. I surprised with it's ability to enable virtual workspace environment I mean it provides meeting rooms to interact and develop communication, group discussion and other soft skills. It really provides support to instant messages, reactions and improve the conversation within the team. this is the product which basically comes to mind when we arrange the software skills or technical training to team as it helps so much to do many activities within the meeting, lot of fun as well as inspiring.

What is your favorite aspect of this product?

My favourite aspect is this product provides the platform to do many activities within meeting rooms, helping to engage with different teams in rooms and improves soft skills very much. Really enjoyed it

What do you dislike most about this product?

There's nothing particularly to dislike about this product as most of the features and options are helpful and engaging from time to time.

What recommendations would you give to someone considering this product?

I recommend them to enjoy the product while using it and explore all options which improves soft and hard skills as well as saves time. It will be easy to use as we get start using it and engage with it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vivek J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

Highly secure and reliable And user friendly.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings stands out mainly because of its enterprise-level security and reliability, since it’s backed by Cisco so it’s often preferred by big companies and even government use cases. Another big difference is its strong AI and accessibility features, like real-time translations, automatic meeting summaries, and noise removal, which make meetings smoother and more inclusive.

What is your favorite aspect of this product?

My favorite part is how reliable the audio and video quality is meetings usually feel smooth without much lag or disturbance. I also really like the real-time captions and translations, which make meetings easier to follow, especially in global teams.

What do you dislike most about this product?

What I dislike most is that it can feel a bit less intuitive and slightly outdated compared to tools like Zoom, especially for new users. Also, pricing can be on the higher side, and some engagement features (like reactions or UI elements) feel limited.

What recommendations would you give to someone considering this product?

I’d say go for Webex Meetings if your priority is security and reliability, especially for business or corporate use it’s built really solid for that. But if you’re new to video conferencing, be ready for a slight learning curve, as it’s not the most intuitive compared to some alternatives.

Pros

  • Enables Productivity
  • Efficient Service
  • Altruistic
  • Client's Interest First

Most Popular Webex Meetings Comparisons

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