What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
File Transfer
Application Share
Virtual Whiteboard
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Amit G.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2026
Reliable for everyday meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex was how dependable it felt during important meetings. I’ve used other meeting tools where I worried about connection issues or participants struggling to join, but with Webex, meetings generally started and ran without much attention. That reliability made a bigger difference than I expected because it allowed everyone to focus on the discussion rather than the technology behind it.
What is your favorite aspect of this product?
My favorite aspect is that I rarely have to think about the platform itself once a meeting starts. When a tool fades into the background and lets people focus on the conversation, I consider that a good experience. With Webex, I have generally been able to join meetings, share information, and participate without dealing with many distractions, which makes remote collaboration feel much more natural.
What do you dislike most about this product?
One thing I didn’t particularly like was that I sometimes felt there were more options and settings available than I actually needed for a routine meeting. Most of the time I just wanted to join quickly and get started, so navigating through extra features occasionally felt a bit overwhelming, especially for less frequent users.
What recommendations would you give to someone considering this product?
My recommendation would be to use it for a few weeks before deciding which features are truly useful to your team. When I first started using it, I focused only on joining meetings, but over time I discovered a few capabilities that fit naturally into the way we worked. Letting usage patterns develop first helped avoid unnecessary complexity and made adoption much smoother.
Pros
- Helps Innovate
- Altruistic
- Acts with Integrity
- Client's Interest First
- Role: C-Level
- Industry: Machinery
- Involvement: IT Leader or Manager
Submitted Apr 2026
Webex has grown with our organization
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ganesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
Collaboration Made Easy with Webex for Large Group
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex is suitable for meetings within my organization for a large set of people attending the same meeting at once. It handles the meeting seamlessly and with ease. I have been using this application for more than 4 years and It is the only application used in my organization to conduct a meeting with high count of attendees.
What is your favorite aspect of this product?
Capabilities and the control that the facilitator has over the attendeed. The facilitator can control what permissions that the attendees have in a meeting. Managing a meeting with a large set of people is bit difficulat but Webex handles it seamlessly and without chaos.
What do you dislike most about this product?
I do not see any aspect of the application that I dislike about.
What recommendations would you give to someone considering this product?
I would recommend other to go with the product if they wanna handle a meeting with high count of attendees in a meeting without chaos. No other application has this scale.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing