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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Virtual meetings in HD.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lorena P.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

It's on the right track.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is faster than other applications and call/meeting software, differentiated by its connection stability and perfect execution of virtual meetings. Another strength that makes it stand out is the security it offers with end-to-end encryption on every video conference and for the files we share online.

What is your favorite aspect of this product?

What I like most about Cisco Webex is having everything in one place, collaboration with my colleagues, instant messaging, quick meetings, plus working with clients is more convenient because of the image and audio quality, it is much more reliable because it is recognized and they have no problem using it. You can give up the role of presenter during a meeting quickly, I have annotation tools and we can record meetings.

What do you dislike most about this product?

There are video conferencing software more affordable than webex. The user interface must be improved.

What recommendations would you give to someone considering this product?

It is a great comprehensive tool, which has everything you need to work remotely. It is safe, has many benefits and fits all types of business performance, I recommend it to medium to large scale companies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gloria H.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

All in one.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Security Speed Annotation tools Number of participants per meeting VoIP calls HD image

What is your favorite aspect of this product?

I have used various video conferencing software throughout my career and cisco webex meetings has undoubtedly been the best. As a presenter/host you are in control of how you want users/participants to view your presentation, plus webex supports a large number of users during a video conference which is very important. With cisco webex I can also create surveys and we can communicate easily.

What do you dislike most about this product?

I've had many more advantages than disadvantages (small details really) with Cisco webex meetings, so this time I don't have anything bad to add in this section. But, I must say that there is definitely a learning curve in several functions and that it can be confusing for beginners.

What recommendations would you give to someone considering this product?

If you are looking for a collaboration tool, and carry out your activities anywhere in the world cisco webex is the right one, it connects us all and we can always be aware of our work without excuses, we avoid trips, we minimize resources.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Webex Meetings Comparisons

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