
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2020
Virtual meetings in HD.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Lorena P.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2020
It's on the right track.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It is faster than other applications and call/meeting software, differentiated by its connection stability and perfect execution of virtual meetings. Another strength that makes it stand out is the security it offers with end-to-end encryption on every video conference and for the files we share online.
What is your favorite aspect of this product?
What I like most about Cisco Webex is having everything in one place, collaboration with my colleagues, instant messaging, quick meetings, plus working with clients is more convenient because of the image and audio quality, it is much more reliable because it is recognized and they have no problem using it. You can give up the role of presenter during a meeting quickly, I have annotation tools and we can record meetings.
What do you dislike most about this product?
There are video conferencing software more affordable than webex. The user interface must be improved.
What recommendations would you give to someone considering this product?
It is a great comprehensive tool, which has everything you need to work remotely. It is safe, has many benefits and fits all types of business performance, I recommend it to medium to large scale companies.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Gloria H.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2020
All in one.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Security Speed Annotation tools Number of participants per meeting VoIP calls HD image
What is your favorite aspect of this product?
I have used various video conferencing software throughout my career and cisco webex meetings has undoubtedly been the best. As a presenter/host you are in control of how you want users/participants to view your presentation, plus webex supports a large number of users during a video conference which is very important. With cisco webex I can also create surveys and we can communicate easily.
What do you dislike most about this product?
I've had many more advantages than disadvantages (small details really) with Cisco webex meetings, so this time I don't have anything bad to add in this section. But, I must say that there is definitely a learning curve in several functions and that it can be confusing for beginners.
What recommendations would you give to someone considering this product?
If you are looking for a collaboration tool, and carry out your activities anywhere in the world cisco webex is the right one, it connects us all and we can always be aware of our work without excuses, we avoid trips, we minimize resources.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service